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Adela Serrata
Adela Serrata
Internet Director
Classic Chevrolet Sugar Land
13115 Southwest Fwy
Sugar Land, TX 77478
472 Reviews
472 Reviews
Write a Review472 Reviews of Adela Serrata
August 13, 2026
The Classic team worked to get the deal done. I appreciate all their help. Thanks to Eric and all of Classic. I will recommend Classic to friends and family. I appreciate all their help. Thanks to Eric and all of Classic. I will recommend Classic to friends and family. More
by djzacek
Verified CustomerOther Employees Tagged: Alex Chavez, Fady Arnout, Michael Elias, Nader El-Halou, Rafael Alexandri, Fabrizio Cerda, Eric Gomez, Austin Jolley, Eric Jones
August 04, 2026
Very good customer service, very nice people and very helpful! Thank you so much! We really appreciate the help helpful! Thank you so much! We really appreciate the help More
by jmccollectors
Other Employees Tagged: Fady Arnout, Harry Petit, Matthew Mcbride, Renee Saenz, Zachary Cypert, Austin Jolley, Camryn Crawford, Eric Jones
June 08, 2026
Service was amazing. I went for an oil change and was in and out quickly I went for an oil change and was in and out quickly More
by cordero.hall09
Other Employees Tagged: Drew Hoth, Marvin Bridgewater, Harry Petit, Matthew Mcbride, Renee Saenz, Zachary Cypert, Austin Jolley, Camryn Crawford, Eric Jones
June 02, 2026
Very happy with my service. Everyone was very polite, courteous and kept me well informed of the process. I will highly recommend Classic Chevy Suagr Land 100%! Fantastic exper Everyone was very polite, courteous and kept me well informed of the process. I will highly recommend Classic Chevy Suagr Land 100%! Fantastic experience from purchase to 1st oil change all with such great ease. More
by gsanchez65
Other Employees Tagged: Drew Hoth, Rafael Alexandri, Renee Saenz
May 05, 2026
I purchased a vehicle about a year and a half ago from Classic Chevrolet. At the time, I also purchased a warranty service they offer, the Platinum Package, which includes paintless dent repair, as well a Classic Chevrolet. At the time, I also purchased a warranty service they offer, the Platinum Package, which includes paintless dent repair, as well as windshield rock chip repair. I am currently in the process of trying to file a claim for a rock chip repair. The insurance that is listed on the warranty policy is IAS Warranty Inc. When contacting them they do not have my vehicle on file. They search their records via 2 methods, either the last 8 digits of the VIN, or the service contract number. The VIN is stated to be a Kia and is not registered to my name. And the service contract number is not accurate either. I am over a week into this ordeal, each time I call the dealership I have to call at least 6 times to speak to someone in finance if I speak to someone at all. I was promised a call back to ensure the policy was corrected. No phone call was made. No resolution has been found. Save yourself the trouble and take your business elsewhere. The only helpful people at this dealership have been the front desk workers answering the phone. More
by njgerardi
Other Employees Tagged: Veronica Busby, Harry Petit, Matthew Mcbride, Renee Saenz, Zachary Cypert, Austin Jolley, Camryn Crawford, Eric Jones
February 24, 2026
Car has gone in three times for same issue and mi service advisor keeps lying saying issue is either fixed or cannot be replicated but when I get the car back issue is present. advisor keeps lying saying issue is either fixed or cannot be replicated but when I get the car back issue is present. More
by docabdullah
Other Employees Tagged: Drew Hoth, Harry Petit, Matthew Mcbride, Renee Saenz, Zachary Cypert
February 07, 2026
The sales staff and sales manager, speaks highly toward Classic Chevrolet. They more than treated us fairly with our purchase. First truck engine light came on 90 miles down the road, called salesman sho Classic Chevrolet. They more than treated us fairly with our purchase. First truck engine light came on 90 miles down the road, called salesman showed him the issue off my truck app. Told him I would return the truck following morning. Sales Manager and salesman swapped me out for another truck, no issues no argument. It was a pleasure to work with Classic Chevrolet and find a true honest dealership. More
by cmc66d
Other Employees Tagged: Veronica Busby, Fady Arnout, Eric Jones
December 29, 2025
Amazing experience! Awesome customer service! They go above and behong to make it happen! Deff comming back! Awesome customer service! They go above and behong to make it happen! Deff comming back! More
by Karime G
Other Employees Tagged: Fady Arnout, Harry Petit, Matthew Mcbride, Renee Saenz, Zachary Cypert, Austin Jolley, Camryn Crawford, Eric Jones , Hector Castillo
October 16, 2025
excellent service and attention, they help me a lot with everything, thank you so much. everything, thank you so much. More
by consuelowhite95
Other Employees Tagged: Harry Petit, Matthew Mcbride, Renee Saenz, Zachary Cypert, Austin Jolley, Camryn Crawford, Eric Jones , Hector Castillo, Yulissa.
October 13, 2025
The youth course side is terrible. We bought a 2023 blazer LT two weeks ago and they gave us two key fobs with the vehicle. We found when we got home that one of the key fobs didn’t wo We bought a 2023 blazer LT two weeks ago and they gave us two key fobs with the vehicle. We found when we got home that one of the key fobs didn’t work. I’ve contacted the dealership more than 30 times and they refuse to even answer my calls More
by fishnfrfun
Other Employees Tagged: Fabrizio Cerda, Harry Petit, Matthew Mcbride, Renee Saenz, Zachary Cypert , Hector Castillo, Armando Rai
