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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,753 Reviews

2,753 Reviews of Classic Sugar Land - Service Center

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July 13, 2023

This dealership has very good customer service. The people are professional and courteous.The service department is also professional and fast. My vehicle was in and out in less than an hour. More

by FRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

Frank, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2023

Keep going back for the same problem. Missing a lot of work time and money More

by alexs985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adela Serrata
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (281) 491-9000 at your earliest convenience to discuss how we can turn your experience into a positive one.

July 12, 2023

Service appointment went smoothly and was given transportation so I wouldn’t have to wait there which was a plus More

by dee.lugo86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones
Aug 15, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2023

Mike is pleasant and knows his stuff. He is thorough and pleasant to work with. More

by rebecca29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

Thanks for your praise and kind comments about Mike. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 11, 2023

I like the location and accessibility to the service bays. Work was completed in a timely fashion. More

by richard_beall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Smith
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

We want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2023

Had a great service advisor that helped me with all the question I had thank you so much. More

by dcampos0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margery Mata
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2023

The service was great and very timely. My serviceman was excellent and answered all my questions. More

by Jimmy.green.dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

It is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2023

The service team members are amazing. well explained everything and doing great job .reasonable prices and labor charges, great customer service and great quality service More

by Kurian Kurian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Lazo
Aug 13, 2023 -

Classic Chevrolet Sugar Land responded

Kurian, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

July 10, 2023

Great job by John Smith and he took good care of me and my truck. More

by chrispatty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith
Aug 13, 2023 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. We sincerely value your business and look forward to your next visit!

July 08, 2023

Great customer service, waited only about 35 min for an oil change! All the girls in the front were also very friendly and welcoming!! :) More

by cindymedrano.7811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

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