Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,677 Reviews
Call Service Center (888) 306-4459

2,677 Reviews of Classic Sugar Land - Service Center

Sort by
June 06, 2023

The service was awesome. Margery was the best! Made me feel like family. Her and her partner. You guys have a great operation. If it wasn't for pricing I would've given you a More

by dm7383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margery
Report | Print
Jun 06, 2023 -

dm7383 responded

The service was awesome. Margery was the best! Made me feel like family. Her and her partner. You guys have a great operation. If it wasn't for pricing I would've given you a 5. No one is perfect though

June 02, 2023

Service was performed accurately, promptly and courteously. However your labor rate is much too high at $160 per hour. More

by jshanes21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russie
Report | Print
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (281) 491-9000 so we can assist you further.

May 29, 2023

Great customer service, quick and efficient friendly and courteous Enjoyed the great hot coffee . Yes More

by stepnthere2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

May 28, 2023

A really great experience the service team was very knowledgeable and courteous kept me informed on my vehicle More

by jamespowell4581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Great experience with your service department! Thomas is an asset to your organization. He was very helpful and responsive to my needs. More

by jerryadams452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hlavinka, Service Advisor
Report | Print
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2023

Excellent and quick service. I make appointments and have no wait when I arrive at appointment time. More

by Marthalemmond
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in service dept.
Report | Print
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again.

May 25, 2023

My advisor Mr. Gordon always goes above and beyond to provide the best customer service experience. Thank you Gordon for all you do. More

by jgonzalez1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon
Report | Print
Aug 15, 2023 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2023

I've been a customer for many years. Any time my car has been serviced at Classic, the work is completed correctly the first time. All staff are polite and courteous. More

by GW99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guerrero
Report | Print
Aug 15, 2023 -

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 25, 2023

Everytime I come, Thomas treats me well and ensures I'm taken care of. Will recommend him to anyone More

by Sattar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas (Service Dept)
Report | Print
Aug 14, 2023 -

Classic Chevrolet Sugar Land responded

Sattar, we're happy to hear you had such a positive experience with Thomas! Thanks for the recommendation, and have an amazing day!

May 25, 2023

Gordon Mallet is an excellent service representative and always handles our vehicle with care and honesty. Scheduling is easy, timely and reliable at Classic Chevrolet. More

by kbeaudry6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Mallet
Report | Print
Aug 15, 2023 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. Please let us know if there is anything else we can do for you; we are more than happy to help!

1
...
191
192
193
...
268