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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,726 Reviews

2,726 Reviews of Classic Sugar Land - Service Center

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February 07, 2023

Thomas hlavinka the service advisor was very helpful he got me through very quick and fast More

by ryanvenerella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hlavinka
February 06, 2023

Took my truck in for a recall issue and the wait wasn't bad at all, watched TV and read a magazine and before I could finish both the show and magazine, my truck had been fixed and ready to go. No complain More

by Anthony.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don't have the name with me at the moment of the nice lady that helped me, but her name did start with an M. Shout out to her for helping me along the way.
February 03, 2023

Great experience from beginning to end. Mike, my advisor, was solid with communication and professionalism. More

by Ctyler09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guerrero
February 02, 2023

The customer service was absolutely the best. The rep who took in my vehicle was very professional & helpful. Truly appreciate the great service! More

by r_hernandez_1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Guerrero , Paul Sharp
February 01, 2023

My visit to Classic didn't disappoint as usual. Chris was very responsive and helped get my extended warranty set up, so my truck could get worked on. More

by Kristy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
February 01, 2023

You all worked quickly and well. I was pleased about how you did. Thank you. More

by Steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashton
Feb 01, 2023 -

Steph responded

They worked well and I am pleased

Feb 01, 2023 -

Steph responded

They worked well and I am pleased

February 01, 2023

Employees of the dealership are very professional and customer service oriented. Take the time and effort to provide excellent service. More

by Victorsnell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ireneo Sanchez
January 27, 2023

Love Sheana Rock in the Collision Center! ! She is Excellent !! Helped me throughout the entire process!! More

by srcaldwell57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheana Rock
Jan 27, 2023 -

srcaldwell57 responded

Always have a Great outcome at Classic Chevrolet Sugarland!!

January 26, 2023

Everyone that I have dealt with @ Classic has been exceedingly helpful from a collision experience early on and each service call has been both timely and efficiently handled. I am very appreciative f More

by terrysjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
January 26, 2023

I was hoping to get a mechanic/ tech that I could meet and use with each visit. Service was good but a bit too long for an oil change and multi point inspection….. 1.5-2 hrs. More

by Sarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Sanchez
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