Classic Sugar Land - Service Center

Very professional and polite Service advisors, cashier and staff, in general...Thanks!! Certainly coming bac and staff, in general...Thanks!! Certainly coming bac More

Really nice staff. Heidy was great at taking her time to show me all my options and genuinely hospitable. Heidy was great at taking her time to show me all my options and genuinely hospitable. More

I would give 5 stars, but there wasn’t any car loaner like other dealer. like other dealer. More

This place is always fast and reliable. I am always welcomed and everyone is very friendly. I am always welcomed and everyone is very friendly. More

Very good customer service experience. I appreciate the drop-off and pickup service extended to customers instead of waiting for an extended period of time. I appreciate the drop-off and pickup service extended to customers instead of waiting for an extended period of time. More

Made a same day appt and was checked in easily and the work was completed quickly. Waiting area is comfortable. work was completed quickly. Waiting area is comfortable. More

I got there at my appointment time of 9:30am. The service department was full, cars and customers everywhere and I thought I would be there for several hours. Despite the amount of people everywh The service department was full, cars and customers everywhere and I thought I would be there for several hours. Despite the amount of people everywhere, my service advisor and the service team were very organized and helpful. My truck was serviced in less than 1 hour and they even gave it a basic wash. They are now my goto service center for my truck. More

Service was done very quickly and efficiently. Waiting area was clean and service manager communicated with me often. Waiting area was clean and service manager communicated with me often. More

Sent son to have My oil changed. When he returned home my bill was approx. $380. When I ask him what was done, He told me that the service writer said that my fuel filter needed chan When he returned home my bill was approx. $380. When I ask him what was done, He told me that the service writer said that my fuel filter needed changing. I paused a little but went on. When I got in my truck the fuel filter gauge showed 29%. While it may have been getting close to the 20% where its time to begin thinking about changing it was not there. Secondarily if they really changed the filter, why didn't they reset gauge. This was disappointing. Lastly, I notice some mention on the invoice about a recall service that may have been performed but according to my son no one mentioned service done. More

The service is always quick and reliable. Thanks for the reminder about scheduling the service. Thanks for the reminder about scheduling the service. More