2,677 Reviews of Classic Sugar Land - Service Center
Margery Mata, my service writer is why I go there. She is the best. she has never told me she can’t get the vehicles repaired in a timely manner. She gets the vehicles in and directly to the technic She is the best. she has never told me she can’t get the vehicles repaired in a timely manner. She gets the vehicles in and directly to the technicians who quickly complete the repairs. She always washes my vehicles and keeps me informed during the process. More
Chris Hogan is the service advisor I always go to. He's been my service advisor for years now. Chris is charismatic, super friendly, and always helpful. I trust him with all of my vehicles. He's the r He's been my service advisor for years now. Chris is charismatic, super friendly, and always helpful. I trust him with all of my vehicles. He's the reason I don't go anywhere else to service my cars. More
Usually a good experience, but not this time/ Took them over 3 weeks to repair a radio issue/ Lack of communicating with me forced me to visit their facility three times to get them to tell me that” tech over 3 weeks to repair a radio issue/ Lack of communicating with me forced me to visit their facility three times to get them to tell me that” technician working on it”. , wrong part ordered, etc, and finally I had to reach out to service manager to get some resolution, although he never responded either. Poor customer service from a dealership who is supposedly customer oriented. I hope they do better I More
Dogxxxx of a dealership. Poor costumer service and time management. Would never take truck back. Poor costumer service and time management. Would never take truck back. More
Service is great sales suck xxx! Jobs completed fast and accurate. Everyone is nice even the shuttle driver Jobs completed fast and accurate. Everyone is nice even the shuttle driver More
Poor service, poor professional, dishonest, no integrity, no accountability, no responsibility, poor customer service, they lie about everything no accountability, no responsibility, poor customer service, they lie about everything More
I had a fantastic experience at Classic Elite Chevrolet Sugar Land. The entire staff was very friendly and didn’t try to oversell me on products or services I didn’t want or need. Big thanks to Joe Johnson Sugar Land. The entire staff was very friendly and didn’t try to oversell me on products or services I didn’t want or need. Big thanks to Joe Johnson and JC. They are truly customer focused and made the car buying experience a walk in the park. More