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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,732 Reviews

2,732 Reviews of Classic Sugar Land - Service Center

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December 29, 2024

My advisor knew exactly what needed to be done and pulled the service bulletin #21-NA-028. He scheduled the work immediately. Now that is service!!!! More

by Gary Landry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jones
December 28, 2024

Repair was quick and timely. Even though my service advisor was out the day I droped off my vehicle, another service advisor took great care of me. More

by 21swags33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon, Margorie
December 28, 2024

Clean and comfortable and efficient service. Friendly and helpful salesmen and eager to please staff. A very good experience More

by pasquallie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

I had an appointment, so in and out. Wait was 1 hour 15 minutes for oil change and tire rotation. I didn't think the wait was too bad for it being a Saturday. More

by psinski123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Service was quick and I was back on the road in no time. Mike Jones is my preferred service advisor. More

by conbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
December 28, 2024

Efficient, communicates well and pricing is comparable to local auto shops. I take advantage of the early morning drop off as well. More

by MoCityKitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel Cervantes
December 28, 2024

Service Technician is very professional and competent with assessment of vehicle. Provided a thorough report that helped maintain my truck's service life. More

by tresm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Rios
December 27, 2024

Excellent service experience. The service advisor was knowledgeable and friendly. The work was done timely. More

by Kbradshaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik
December 27, 2024

Margery Mata, my service writer is why I go there. She is the best. she has never told me she can’t get the vehicles repaired in a timely manner. She gets the vehicles in and directly to the technic More

by Ernestwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margery Mata
December 27, 2024

Chris Hogan is the service advisor I always go to. He's been my service advisor for years now. Chris is charismatic, super friendly, and always helpful. I trust him with all of my vehicles. He's the r More

by txgemini77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
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