Classic Sugar Land - Service Center

Mike G was very professional, he not only took care of what I came in for, but alerted me of other warranty work that needed to be completed. The quick service was appreciated. what I came in for, but alerted me of other warranty work that needed to be completed. The quick service was appreciated. More

John Smith was my advisor. John was friendly, courteous, abd helpful. If you want someone to help you....Classic Chevy Sugar Land is where you want to go!! John was friendly, courteous, abd helpful. If you want someone to help you....Classic Chevy Sugar Land is where you want to go!! More

Normally I do not have any issues however I set an appointment a week ago for an oil change and to check my tires. I checked in on time and waited for about an hour and a half. I was on my lunch break appointment a week ago for an oil change and to check my tires. I checked in on time and waited for about an hour and a half. I was on my lunch break. I text my advisor and never received a response. I saw my car parked and asked the cashier if my car was ready and she said yes. She was super nice and helpful. I got in my car and noticed that the tire pressure was still low. So today I tried to contact my advisor again with no luck. More

Irma was very nice and helpful. She answered all of my questions and took good care of my car. She answered all of my questions and took good care of my car. More

Chris Hogan always goes above and beyond. I’m happy and lucky to have him as my advisor. Chevy didn’t have a loaner car and he worked late to have my truck ready before closing time. I’m happy and lucky to have him as my advisor. Chevy didn’t have a loaner car and he worked late to have my truck ready before closing time. More

Came in for a recall update, dropped off my truck and got a call back in under the estimated time. a call back in under the estimated time. More

Gordon is such a rockstar. He's been our advisor for years and we know we are in good hands with him. He makes the process super easy and efficient. He's been our advisor for years and we know we are in good hands with him. He makes the process super easy and efficient. More

My truck is on the dealer for more than 4 days and at this point still don't know what's the issue with it. Also sims like some electrical sensor failing (my opinion) and the dealer wants to open the eng this point still don't know what's the issue with it. Also sims like some electrical sensor failing (my opinion) and the dealer wants to open the engine to check. I see kind of opportunity to charge me more for something unknown $800 only for check is too much More

Fue una experiencia muy agradable el servicio rápido el trato súper amable de parte de todos trato súper amable de parte de todos More

I had a great service experience with Classic Elite Chevrolet Sugar Land. My 2020 Tahoe was towed in with a faulty water pump. The service advisor, Jeff got my vehicle serviced and returned to me on Chevrolet Sugar Land. My 2020 Tahoe was towed in with a faulty water pump. The service advisor, Jeff got my vehicle serviced and returned to me on the same day. Everyone in the service area was professional, courteous and respectful of my time. I will be a returning customer! Thank you for a great experience! More