Classic Sugar Land - Service Center

They changed the oil grade with out asking me, from 5W30 to 0W40 $100 more from last oil change I know GM now recommend 0W40 but they should ask me because still a choice to 0W40 $100 more from last oil change I know GM now recommend 0W40 but they should ask me because still a choice More

It was easy to schedule. The staff was rude and lacked clear communication regarding service and procedures. Manager was disrespectful and dismissive when brought to his att The staff was rude and lacked clear communication regarding service and procedures. Manager was disrespectful and dismissive when brought to his attention. More

I cannot rave about this exact Chevrolet enough. Isabel Cervantes and her helper literally took me in before my appointment because I was so concerned about what my car was doing. When the problem w Isabel Cervantes and her helper literally took me in before my appointment because I was so concerned about what my car was doing. When the problem was not fixed, they had me bring it right back in the next day to make sure it was fixed. 10 stars all the way around! More

Always fast and accommodating, most times all I have to do is drive in and there is no wait and they are very fast at getting my vehicle serviced!!!! do is drive in and there is no wait and they are very fast at getting my vehicle serviced!!!! More

⭐⭐⭐⭐⭐ I had an outstanding experience with Jeff at the Classic Chevrolet Service Department. From the moment I arrived, he was friendly, professional, and genuinely committed to making sure everything wen Classic Chevrolet Service Department. From the moment I arrived, he was friendly, professional, and genuinely committed to making sure everything went smoothly. He clearly explained what needed to be done, kept me updated throughout the process, and made sure my vehicle was ready on time. It’s rare to find someone who takes this much pride in their work and cares so much about their customers. Jeff went above and beyond to ensure I left completely satisfied. Highly recommend him and the whole Classic Chevrolet service team! More

John was great to work with! I would highly recommend speaking with him if you need service. I would highly recommend speaking with him if you need service. More

This service was for an oil change, 60K mile maintenance and checkup. It was handled in a professional and thorough manner. I was thoroughly versed in all items of the checkup and all work was explained an and checkup. It was handled in a professional and thorough manner. I was thoroughly versed in all items of the checkup and all work was explained and verified More

It is well organized and the people that work there try to make a pleasant experience for you. to make a pleasant experience for you. More