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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,731 Reviews

2,731 Reviews of Classic Sugar Land - Service Center

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October 19, 2024

Isabel did a great job. I was able to get in and job completed in no time. More

by joeymadison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel Cervantes
October 19, 2024

Problem not fixed. Service rep didn’t listen. Did unnecessary work charged $1600 now throwing error code of check engine which it wasn’t doing More

by greatservice10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Guerrero
Oct 24, 2024 -

Classic Chevrolet Sugar Land responded

Good morning, could you email me your vehicle information so I can look into this for you? My email is dhoth@classicofhouston.com

October 19, 2024

Horrible communication. Took a month for them to even see my car & was not helpful More

by yvonnemoore13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
J smith
October 19, 2024

Chris Hogan took care of me and my truck. Ask for Chris he will get it done. More

by Mnason63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan in service dept.
October 18, 2024

My service rep, Chris Hogan, was stellar once again! Last time we met was during my first service/oil change and this time, I was back for a standard recall fix. Chris was fantastic during both times More

by J. Chan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
October 18, 2024

Great service but need better communication when car is ready. I had a hard time finding out what was what. More

by svanderford85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
October 18, 2024

The service technicians were knowledgeable and courteous The facility was clean and after my repairs my truck wad returned clean. Thank you More

by samueld79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Took my truck 4 times and they said they fix the problem but it was not More

by concepcionclandscaping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

great service from staff and service rep Jeff. also i got a ride to my house More

by leonard70501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEFF RUSSIE
October 17, 2024

I have always been treated with kindness and respect from everyone I can get a ride home and back which I appreciate . More

by judojess
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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