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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,733 Reviews

2,733 Reviews of Classic Sugar Land - Service Center

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October 17, 2024

I have always been treated with kindness and respect from everyone I can get a ride home and back which I appreciate . More

by judojess
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

great service from staff and service rep Jeff. also i got a ride to my house More

by leonard70501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEFF RUSSIE
October 16, 2024

Mike Jones took great care of me in replacing my faulty Takata air bag inflator. Classic Elite Chevrolet is always been there for me when I needed to buy or repair three of my vehicles over the last 13 ye More

by gregpendley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Alexander
October 16, 2024

They are always prompt and truthful. My advisor Mike Guerrero is absolutely amazing. The work is always done right the first time and you don’t have to return! More

by swallace1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Guerrero
October 16, 2024

Mike Jones is the best customer service rep in service! I will return but only for him! He is super thorough. And so communicative! Tells you everything happening with your car every step of the way. More

by sachets.00-stilts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
October 15, 2024

In the service center, Chris Hogan provided high-quality, attentive and quick service. He made sure to provide frequent updates on the status of my vehicle, and delivered my repaired vehicle squeaky clean! More

by krsmith521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
October 15, 2024

I worked with the receptionist, service advisor, and cashier. Across the board the individuals were indifferent. The best comparison I could offer would be the dmv. I will avoid this dealership . More

by Sugarland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

As ALWAYS, Carlos never fails to exceed any hopes or expectations. Carlos is the best when it comes to responsiveness and customer service! He is such an asset to your organization! More

by shannonpetersonintexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
October 14, 2024

Great, timely service. Returned at the time expected to include time it took to order parts and put on vehicle More

by sandlily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Classic Chevrolet was Avery good service experience. I didn’t make an appointment.They got me in and out quickly. More

by bbreaux411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Smith
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