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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,678 Reviews

2,678 Reviews of Classic Sugar Land - Service Center

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March 24, 2025

This dealership is very friendly, professional and knowledgeable. They did a great job in installing my new fog lamp kit, and they even provided shuttle service for me back home, and then back to the More

by ter257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
March 24, 2025

Good service. Not excellent. Had no rental car available while fixing my car under warranty. Thanksfully this was a minor issue that got fixed in 2-3 days. More

by ftoussaint1122
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember. Hispanic lady in Service dept.
March 23, 2025

Servicimg my car was very easy at the dealership and I didn't have to wait long at all More

by ewens_inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

I have always received excellent service from this team. Keep up the good work, thanks! More

by edsandyob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I am always impressed with how quickly the advisor and technicians are able to diagnose my truck and get it back to me asap. More

by dajanaavellaneda12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan , Margery
March 21, 2025

Horrible customer service with Jeff the service adviser , don't bother tottery him after keeping our car fir 4 days and no communication and ignoring outvote and call , finally we showed up to pick up the ca More

by marjan.asadifard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Only Rick Bisceglia greet us and promised to follow up with us but never happend.
March 21, 2025

Great service by the service advisor Quick and professional Highly would recommend to anyone about his services More

by lopez031874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Alexandri
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Excelente te servicio, atención muy buena para todos los clientes así como la rapidez y eficacia More

by alcala_x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
March 19, 2025

Poor communication from the agent and manager on addressing customer needs. It took a long time just to reach out agent or manager after making multiple attempts. More

by yonethio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

Carlos Rios at the Chevy service center in Sugar Land is amazing! He’s always attentive, professional, and goes above and beyond to take care of customers. His dedication and great service are why I keep co More

by celpachjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rios
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