Back

Classic Chevrolet

Grapevine, TX

3.6
616 Reviews
Classic Is the Leading Chevy Dealer in Texas If you're looking for a huge selection of cars, trucks and SUVs but also want great customer service, you can't do any better than Classic. Not only are we the largest Chevy dealer in America, but we also strive to be your "hometown" dealer. With a 65,000 square foot facility, we're sure to have the perfect new or used Chevrolet for you on our twenty-two acre lot, two miles northwest of DFW International Airport. We're in the heart of the Texas Metroplex, so we're just a short drive from Frisco, Arlington, Fort Worth and Dallas. Ask us about our easyPass for a new way to buy a car online in Dallas. We can also help you lease a Chevrolet with bad credit.
Contact Dealership

1101 William D Tate Ave

Grapevine, TX

76051

Directions

By Type

Showing 616 reviews

September 10, 2026

I had an absolutely awful experience with this dealership and will never return. The sales team advertised one price online, but when it came time to sign the paperwork, thousands of dollars in mandatory "de More

by Sebas123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Cameron
Sep 11, 2026 -

Classic Chevrolet responded

We’re sorry that your experience ended on a frustrating note, but we do want to clarify an important part of what occurred. A dealership cannot release a vehicle on a financed transaction until the required drafting/funding instructions have been received from the financial institution. At the time you needed to leave, we had not yet received those instructions from the bank. Releasing the vehicle without them would have gone against our dealership’s policies and procedures. We also want to be very clear that we did not hold your $10,000 hostage. When you decided not to move forward with the transaction, your deposit was returned to you. We understand that you spent a significant amount of time at the dealership and needed to get home, and we certainly understand why the delay was frustrating. However, our team could not release a vehicle before the necessary financing documentation was in place. That was not an attempt to pressure you into returning or completing the purchase; it was simply a requirement we had to follow. We’re disappointed that we were unable to complete the transaction and wish you the best in your vehicle search.

Sep 11, 2026 -

Sebas123 responded

Didn’t hold my money hostage? You didn’t want to give it back and told me to come back the next day to get a check. Then after we left someone called 20 minutes later saying to come back to get the money. You most definitely held on to my money.

August 22, 2026

Guillermo was amazing and took amazing care of us today! ! Juan Sales Manager was on top of it and made our day 100% better!! Thank you guys!! More

by Kristijordan08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Tapia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Asher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Villanueva
Sep 11, 2026 -

Classic Chevrolet responded

Thank you for the stellar review!

August 05, 2026

I have called multiple times over the last two days trying to speak with the sales manager, but no one has returned my calls. Poor communication and disappointing customer service. More

by jandriacco82
Recommend Dealer
No
Employees Worked With
Grapevine
Sep 11, 2026 -

Classic Chevrolet responded

I understand your frustration and I appreciate you sharing your feedback about your experience with our service department. We're committed to improving and would love to assist you further. Please feel free to reach out via text or call for any additional support you may need.

January 06, 2026

Full version (Google/Yelp/Dealer review): I purchased my 2024 Chevrolet from Classic Chevrolet two years ago, and I recently experienced a transmission line issue with my truck. I can honestly say that m More

by Mace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Retsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2025

Jason Troutman and Reddy S were outstanding. They were very professional and answered all my questions. They were able to get me all the incentives on my 2026 Chevy Blazer. Kudos to Jason, Redd More

by rudyrampersad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reddy. S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Troutman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Chloe and Cameron did a great job. One of the faster dealer experience I have ever had.. I live out of state (3 hours) they stuck to their word and gave me what they stated for my trad More

by veterancowboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe and Cameron
March 10, 2025

The car buying experience at Classic Pre-Owned is, in my experience, positive and on par with other dealerships, however, woe to the luckless customer who later needs service/repair on the vehicle they have More

by bburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Lazo
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Dutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Gutierrez, Adam Kimber
February 03, 2025

Tim is awesome. I needed low pressure, didn't want to be talked into anything or push and Tim was my guy. I told him what I wanted, couldn't get the first truck to m More

by Mo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Bought my new 2024 Silverado 1500 12/30/24. They put nitrogen in all their vehicles tires as part of their “North Texas Package” (note they charge about $800 for this along with several other More

by liberty0216
Recommend Dealer
No
Employees Worked With
Scott Veliz
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Austin was absolutely the best. He made the process seamless and smooth. Absolutely the best salesman in the business. More

by marchindeb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Vannaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...