Classic Chevrolet
Grapevine, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I had an absolutely awful experience with this dealership and will never return. The sales team advertised one price online, but when it came time to sign the paperwork, thousands of dollars in mandatory "de and will never return. The sales team advertised one price online, but when it came time to sign the paperwork, thousands of dollars in mandatory "dealer add-ons" (like window tint and a vehicle tracking system) were forced into the contract. After arguing with them I finally got them to waive those charges. I spent all day there, they took $10000 cash of my hard earned money but when the bank couldn't get them the drafting instructions fast enough since I had to leave to get back home, they REFUSED to give me my $10000 back!!!! They are holding it hostage like it's gonna make me want to come back. Never again will I deal with this shady autogroup! More
Guillermo was amazing and took amazing care of us today! ! Juan Sales Manager was on top of it and made our day 100% better!! Thank you guys!! ! Juan Sales Manager was on top of it and made our day 100% better!! Thank you guys!! More
I have called multiple times over the last two days trying to speak with the sales manager, but no one has returned my calls. Poor communication and disappointing customer service. trying to speak with the sales manager, but no one has returned my calls. Poor communication and disappointing customer service. More
Full version (Google/Yelp/Dealer review): I purchased my 2024 Chevrolet from Classic Chevrolet two years ago, and I recently experienced a transmission line issue with my truck. I can honestly say that m my 2024 Chevrolet from Classic Chevrolet two years ago, and I recently experienced a transmission line issue with my truck. I can honestly say that my Service Advisor, Vanessa, and Service Manager, Joe, went above and beyond to make sure I was taken care of and that the issue was fully resolved. I’ve completed all of my services through Classic Chevrolet, and they made sure—right through the holidays—that my vehicle was repaired quickly and correctly. The turnaround time was impressive, and their attention to customer needs and satisfaction was clearly a top priority. I’ve been a lifelong Chevrolet customer, and this experience reinforced my trust and satisfaction with both Classic Chevrolet and the Chevrolet brand More
Jason Troutman and Reddy S were outstanding. They were very professional and answered all my questions. They were able to get me all the incentives on my 2026 Chevy Blazer. Kudos to Jason, Redd They were very professional and answered all my questions. They were able to get me all the incentives on my 2026 Chevy Blazer. Kudos to Jason, Reddy and the CarPro. More
Chloe and Cameron did a great job. One of the faster dealer experience I have ever had.. I live out of state (3 hours) they stuck to their word and gave me what they stated for my trad One of the faster dealer experience I have ever had.. I live out of state (3 hours) they stuck to their word and gave me what they stated for my trade in, didnt have to hassle over price, hidden fees, add ons, etc. Processed the paperwork. Helped out with anything that I needed to get moved over. Would definitely buy from this dealer and its sister Classic Chevy stores again! I visted 2 other dealers and wasnt happy with their customer service. Way to go Chloe and Cameron! More
The car buying experience at Classic Pre-Owned is, in my experience, positive and on par with other dealerships, however, woe to the luckless customer who later needs service/repair on the vehicle they have experience, positive and on par with other dealerships, however, woe to the luckless customer who later needs service/repair on the vehicle they have purchased from Classic. The company's service department is the most blatantly dishonest and predatory entity I've dealt with in my half-century of buying vehicles. In addition to charging exponentially higher repair fees than other shops, they will fabricate problems with your vehicle that aren't (and I have irrefutable physical evidence of this). And even when you catch them in multiple lies and present irrefutable evidence, they dance around the issue and continue to defend the lie. My advice to anyone considering having their vehicle serviced/repaired at Classic Pre-Owned Service is to first research the repair, check average prices across the web, and save a HUGE amount of time, money, and heartache. More
Tim is awesome. I needed low pressure, didn't want to be talked into anything or push and Tim was my guy. I told him what I wanted, couldn't get the first truck to m I needed low pressure, didn't want to be talked into anything or push and Tim was my guy. I told him what I wanted, couldn't get the first truck to my price point, not Tim's fault, but two weeks later he found me the perfect truck. More
Bought my new 2024 Silverado 1500 12/30/24. They put nitrogen in all their vehicles tires as part of their “North Texas Package” (note they charge about $800 for this along with several other They put nitrogen in all their vehicles tires as part of their “North Texas Package” (note they charge about $800 for this along with several other items, but price is not disclosed until you agree to buy the vehicle). Now I take my truck to a different Chevy dealer for routine maintenance and they DO NOT OFFER NITROGEN TO INFLATE MY LOW TIRE PRESSURE TIRES. In fact, they don’t even check my tire pressure at all, and each tire is 5 lbs low. IF ONE CHEVY DEALER OFFERS NITROGEN, THEY ALL SHOULD!!! More
Austin was absolutely the best. He made the process seamless and smooth. Absolutely the best salesman in the business. He made the process seamless and smooth. Absolutely the best salesman in the business. More


