Classic Chevrolet
Grapevine, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Already having significant electronic issues ( sliding door, dashboard) with the vehicle I purchased <60 days ago; repairs have already cost over $1000. Two different mechanics told us that multiple issue door, dashboard) with the vehicle I purchased <60 days ago; repairs have already cost over $1000. Two different mechanics told us that multiple issues should have been reported to us by the dealership. Dealership told us its our problem for buying a crap car More
Incredibly frustrating - they advertised product on their public website which they don't have & worse yet - they have a automated purchasing system which allows you to purchase non-existent products. This s public website which they don't have & worse yet - they have a automated purchasing system which allows you to purchase non-existent products. This seems to me completely illegal & again - worthy of being reported to the Texas Attorney State General for these belligerent sales practices. Always had a decent respect for Classic - not now - not ever again - completely & totally frustrating. More
Sales people and sales managers are all shady and lie. Typical sales people . Stay away . They will lie to you to get you in then not offer what they promised when comes down to the end . I highly do not Typical sales people . Stay away . They will lie to you to get you in then not offer what they promised when comes down to the end . I highly do not recommend the sugarland or the HWY6 location . Specially the sales manager Cesar . He will look you in the face and straight lie to you . Sales person at the sugarland location Kabir is the same way . STAY AWAY More
I bought a used Ram 3500 from AAron Hansen at Classic. I have not put 100 miles on it and I am waiting for a quote from a reputable shop to completely rebuild the trans!!!! $51007.37 down the drain!!!! I have not put 100 miles on it and I am waiting for a quote from a reputable shop to completely rebuild the trans!!!! $51007.37 down the drain!!!! More
There is nothing classic about this dealership. They are far by long distance from any professional people. I suggest that they need to send their mangers and sales people to other dealership for t They are far by long distance from any professional people. I suggest that they need to send their mangers and sales people to other dealership for training 101 sales. The best thing about this dealership is the 1966 black corvette in show room and it should not be their. It is disgrace to the corvette More
Bought a brand new 2019 Chevy traverse in 2019. It has since had several problems. The last time I took it in I was told by Kevin I had a transmission problem, a bad purge valve, and a bad heat shi It has since had several problems. The last time I took it in I was told by Kevin I had a transmission problem, a bad purge valve, and a bad heat shield actuator. He said the transmission Dept was backed up by 3 weeks and to just drive it and if it gets worse oh well because they are fixing it. Three weeks later I took my car in and it sat there for another 3 weeks. When I asked about it Kevin told me there was no issues and it was perfectly fine. Less than a mile up the road went to get gas and it wouldn't take any because of the bad purge valve that apparently healed itself while there and then broke again immediately. Less than 10 miles from picking it up the car jolted and then refused to actually move....1st and 2nd gear of the transmission were stripped. Also it clicked the entire time because again. ..my self healing purge valve didn't heal after all. When Joe contacted me he was rude and dismissive and refused to provide the information my legal team needed. In the end GM bought the vehicle back because the damage done by classic was more than they wanted to fix. They also told me this has been an issue with classic for some time. The only thing my car did get there was 4 huge xxx scrapes. Deep as xxxx. Joe told me he watched the videos and it was definitely not them but when I asked for the same footage he said to bring it in for it to be repaired. Shady and lazy. Do not give them business. More
Really poor customer service. I have purchased a new vehicle almost every year for 10 years. Sometimes I purchase cash, sometimes I finance. I called Classic Chevrolet about a tru I have purchased a new vehicle almost every year for 10 years. Sometimes I purchase cash, sometimes I finance. I called Classic Chevrolet about a truck I was interested in. The salesman Camron was rude, unresponsive and obviously didn’t want to make a sale. I called the Internet Manager and he said someone would return my call. I left a v/m with the finance department. Then at 5 PM I found the same truck at Autonation for less. They were awesome. At 7 PM I picked up the 2021 GMC and was out the door in 15 minutes. It was that easy! I will never purchase from Classic Chevrolet or any dealer in their network. I have told everyone I know how poorly I was treated there. Someone left me a voicemail the following Monday. Too bad, I wanted to purchase on Saturday (and did elsewhere with ease). More



