Classic Chevrolet

I found a 2020 Camaro SS convertible. the car was advertised as super clean. traveled 8 hours and when I got there the car was not what they claimed. we went over the car and they said they were we advertised as super clean. traveled 8 hours and when I got there the car was not what they claimed. we went over the car and they said they were were going to make it right. they kept it there for 2 weeks to fix several things. grill, dings, and other things. they also said they were going to certify the car and later found out it did not get certified. Found this our after having to take it to the shop for repairs after having it for 2 weeks. this is not who i would ever deal with again. I should have had it inspected by a third party lesson learned. DO NOT TRUST THESE PEOPLE THEY ARE DO NOT HOLD UP THEIR END OF THE DEAL. More

Classic Chevrolet's service advisor quoted a price for window parts to me over the phone. Classic Chevrolet then charged a price for the parts that was 800% higher. I was quoted $37.50 each for two after- window parts to me over the phone. Classic Chevrolet then charged a price for the parts that was 800% higher. I was quoted $37.50 each for two after-market window regulators and charged $342.37 and $332.38, not including labor to install. Window regulators for my vehicle are available from multiple sources, brick and mortar as well as online, for less than $100. Some sources have them for under $50. Walmart has them for $63.68 (with the motor). The price I was charged was 400% higher than the price for the same item (plus the motor) at Walmart. A quick Google search verifies the true cost of the after-market parts that were sold to me for $342.37 and $332.38. I was quoted $37.50 for each part. The invoice from Classic Chevrolet shows how I was charged nine (9) times this amount. Walmart's website shows the same part (plus the motor) for $63.68. It is available at comparable prices from numerous sources. The verbal quote of $37.50 that I received from Classic Chevrolet's service advisor was similar to verbal quotes I have received numerous times from auto dealership service departments. This was my first visit to Classic Chevrolet and potentially my last, pending resolution to this complaint. More

Dealership posted an with Misleading advertisement on a vehicle not available , very deceptive and malicious tactics. vehicle not available , very deceptive and malicious tactics. More

super attentive and things are done quickly.I recommend it 100% to make your car purchase it 100% to make your car purchase More

I called to inquire about purchasing the new Corvette. The salesman basically told be I wouldn't get one for 2 years and hung up. He didn't offer to help me order one, didn't even take my name or phone nu The salesman basically told be I wouldn't get one for 2 years and hung up. He didn't offer to help me order one, didn't even take my name or phone number. He had zero interest in selling me a car. I ended up ordering from another dealer. More

Juan TapiaIf you are looking to buy a car or truck and Juan Tapia If you are looking to buy a car or truck and don’t want a hassle, read this to the end. I’ve purchased a lot of vehicles from dealership Juan Tapia If you are looking to buy a car or truck and don’t want a hassle, read this to the end. I’ve purchased a lot of vehicles from dealerships throughout my lifetime. It’s a task that’s usually a very unpleasant experience. For the most part the salesman couldn’t care less about me or my family. After a long battle of wits and negotiations with the salesman and the invisible manager I usually manage to leave with an okay deal but have little or no energy left to enjoy my new vehicle. With all that being said, let me tell you about Juan Tapia at Classic Chevrolet of Grapevine. My wife and I arrived at the dealership after business hours to look at SUVs without being accosted by salesmen. We saw Juan in a vehicle that we were interested in purchasing. He said he was getting ready to make a video of it for another customer. When we told him we were interested he got out handed us the keys and told us to feel free to drive it around the lot and take all the time we needed. After our inspection we located him and said we were very interested. He said he would hold it for us until we could come back when the dealership was open the next day. No paperwork, no qualifying questions, no nonsense, just a man giving us his word. He gave us his card and thanked us for stopping by. The next day he let us test drive again and he made a list of items that we wanted fixed. He never pressured us or played any of the usual games. He personally took the vehicle to each department and inspected their work. Every item on the list was completed to perfection because of his attention to detail. There were no long waits, no grueling negotiations, just a simple straightforward deal. Juan is a gentleman and man of his word. It was so refreshing to deal with a man of this caliber. We were treated like VIPs and through his actions he demonstrated that he truly cares about people not a sales ticket. He has earned my respect and made me a customer of his for life. We are absolutely delighted with our new (pre-owned) SUV. Thank you Juan! More

Always 5 star service at Classic! Friendly team and always go above and beyond. This is the 3rd Chevy I have purchased after being an import gal for years. always go above and beyond. This is the 3rd Chevy I have purchased after being an import gal for years. More

Vaughn is great! He ended an 8 week long nightmare! From the time he entered the picture, he did exactly what he said he would do and got my car fixed quickly. Thank you so much! the time he entered the picture, he did exactly what he said he would do and got my car fixed quickly. Thank you so much! More

Took my 2018 Chevy Tahoe in for a transmission slipping problem. Kept my Tahoe for over 2 weeks, didn’t status the problem and didn’t return phone calls after we called Alan Garza 4 days in a row. Also, problem. Kept my Tahoe for over 2 weeks, didn’t status the problem and didn’t return phone calls after we called Alan Garza 4 days in a row. Also, gave me a loaner with a leak in the tire and said to come in and we will fix the leak but will take 2-3 hours because we are so busy. Seriously, who has time for that??? I even asked for a Suv loaner and they told me that they come in on Fridays and would call me when one came in. That was a lie too. They sold all their loaner suvs. Finally, I got so angry I called the Service Manager Adam Kemper. He proceeded to tell me that my Tahoe had been ready for 3 days and no one called to tell me. Said there was not a problem with transmission, so I demanded my truck back and said I would take it somewhere else. The absolute worst service we have ever experienced and will NEVER go back or recommend them to anyone. More