Classic Chevrolet

I worked with Rodney over an internet deal. After looking all over the different car websites I found a deal on there lot that was substantially cheaper than similar vehicles where I live. Rodney wa looking all over the different car websites I found a deal on there lot that was substantially cheaper than similar vehicles where I live. Rodney walked around and videoed the vehicle for me sent me pictures of the vehicle and assured me it would be there if I made the 2 hour drive. I showed up we traded keys because I had a trade and went for a test drive. Came back in told him I wanted the vehicle and the deal was done. By far one of the easiest car buying experiences I have had. Rodney was very helpful and provided excellent customer service. More

I purchased a 2021 Chevy Blazer from them, and they used tactics to manipulate the price. On 9/18/2021, I went to Classic Chevrolet in Grapevine, Texas to meet with the sales associate Kevin Gooding. I told tactics to manipulate the price. On 9/18/2021, I went to Classic Chevrolet in Grapevine, Texas to meet with the sales associate Kevin Gooding. I told him my husband was interested in the Blazer, Mr. Gooding told me there was a chip problem and it would take a while before the car would come in. But I could put $500.00 down to hold the Blazer when it came in. So I agreed. We talked about the incentives and because the Blazer is not in stock right now, would I still get the September incentives, and he told me that I would. So I paid the $500.00, and waited for the car to come in. Mr. Gooding emailed me on 11/112021, to tell me that the Blazer we were waiting for had arrived. On Thursday 11/18/2021, Mr Gooding sent me a text, stating that after my deposit the Blazer will cost me $37,683 plus tax and title (ttl). I then asked him how much the tax and title would cost. Mr. Gooding he then wrote that it would be 6.25%, plus another $350 - $400. Everything seemed fine, so my husband and I decide to go the next day to purchase the Blazer. On 11/19/2021, my husband and I purchased a 2021 Blazer from Classic Chevrolet in Grapevine, Texas. I was not happy with the termed that was presented to me by finance. The payments would be $579.89, for 84 months. I asked about the incentives that was offered to be in September, and I was told I could not get those incentives. I asked if there was any incentives the next day saw on the Chevy website that there is a $500.00 Cyber incentive until 11/20/2021, but it was not offered to me. We did talk about getting 6 years or 60,000 miles, but it was not in my paperwork. I tried to get finance to lower the price because I felt the monthly payment of $569.89 was too high, but he wouldn’t budge. Basically I was told to take the deal or look for another vehicle. I had already waited so long to get the vehicle, and although he gave us a few minutes to think about it. My husband and I signed the paperwork. I didn’t realize until the next day that I went from having at great deal at $37,863 to paying $43,959.99, I felt the dealership had taken advantage of me. And the money I thought I was paying for my Gap insurance, was used as a down payment for the Blazer. When I stated that I would have to refinance, the finance guy who I don’t remember his name, told me no one could beat GM’s deal and he knew all the credit unions and none of them would give me a better deal. I am so sorry I did business with Classic Chevrolet of Grapevine. More

I found a 2020 Camaro SS convertible. the car was advertised as super clean. traveled 8 hours and when I got there the car was not what they claimed. we went over the car and they said they were we advertised as super clean. traveled 8 hours and when I got there the car was not what they claimed. we went over the car and they said they were were going to make it right. they kept it there for 2 weeks to fix several things. grill, dings, and other things. they also said they were going to certify the car and later found out it did not get certified. Found this our after having to take it to the shop for repairs after having it for 2 weeks. this is not who i would ever deal with again. I should have had it inspected by a third party lesson learned. DO NOT TRUST THESE PEOPLE THEY ARE DO NOT HOLD UP THEIR END OF THE DEAL. More

Classic Chevrolet's service advisor quoted a price for window parts to me over the phone. Classic Chevrolet then charged a price for the parts that was 800% higher. I was quoted $37.50 each for two after- window parts to me over the phone. Classic Chevrolet then charged a price for the parts that was 800% higher. I was quoted $37.50 each for two after-market window regulators and charged $342.37 and $332.38, not including labor to install. Window regulators for my vehicle are available from multiple sources, brick and mortar as well as online, for less than $100. Some sources have them for under $50. Walmart has them for $63.68 (with the motor). The price I was charged was 400% higher than the price for the same item (plus the motor) at Walmart. A quick Google search verifies the true cost of the after-market parts that were sold to me for $342.37 and $332.38. I was quoted $37.50 for each part. The invoice from Classic Chevrolet shows how I was charged nine (9) times this amount. Walmart's website shows the same part (plus the motor) for $63.68. It is available at comparable prices from numerous sources. The verbal quote of $37.50 that I received from Classic Chevrolet's service advisor was similar to verbal quotes I have received numerous times from auto dealership service departments. This was my first visit to Classic Chevrolet and potentially my last, pending resolution to this complaint. More

Dealership posted an with Misleading advertisement on a vehicle not available , very deceptive and malicious tactics. vehicle not available , very deceptive and malicious tactics. More

super attentive and things are done quickly.I recommend it 100% to make your car purchase it 100% to make your car purchase More

I called to inquire about purchasing the new Corvette. The salesman basically told be I wouldn't get one for 2 years and hung up. He didn't offer to help me order one, didn't even take my name or phone nu The salesman basically told be I wouldn't get one for 2 years and hung up. He didn't offer to help me order one, didn't even take my name or phone number. He had zero interest in selling me a car. I ended up ordering from another dealer. More

Juan TapiaIf you are looking to buy a car or truck and Juan Tapia If you are looking to buy a car or truck and don’t want a hassle, read this to the end. I’ve purchased a lot of vehicles from dealership Juan Tapia If you are looking to buy a car or truck and don’t want a hassle, read this to the end. I’ve purchased a lot of vehicles from dealerships throughout my lifetime. It’s a task that’s usually a very unpleasant experience. For the most part the salesman couldn’t care less about me or my family. After a long battle of wits and negotiations with the salesman and the invisible manager I usually manage to leave with an okay deal but have little or no energy left to enjoy my new vehicle. With all that being said, let me tell you about Juan Tapia at Classic Chevrolet of Grapevine. My wife and I arrived at the dealership after business hours to look at SUVs without being accosted by salesmen. We saw Juan in a vehicle that we were interested in purchasing. He said he was getting ready to make a video of it for another customer. When we told him we were interested he got out handed us the keys and told us to feel free to drive it around the lot and take all the time we needed. After our inspection we located him and said we were very interested. He said he would hold it for us until we could come back when the dealership was open the next day. No paperwork, no qualifying questions, no nonsense, just a man giving us his word. He gave us his card and thanked us for stopping by. The next day he let us test drive again and he made a list of items that we wanted fixed. He never pressured us or played any of the usual games. He personally took the vehicle to each department and inspected their work. Every item on the list was completed to perfection because of his attention to detail. There were no long waits, no grueling negotiations, just a simple straightforward deal. Juan is a gentleman and man of his word. It was so refreshing to deal with a man of this caliber. We were treated like VIPs and through his actions he demonstrated that he truly cares about people not a sales ticket. He has earned my respect and made me a customer of his for life. We are absolutely delighted with our new (pre-owned) SUV. Thank you Juan! More

Always 5 star service at Classic! Friendly team and always go above and beyond. This is the 3rd Chevy I have purchased after being an import gal for years. always go above and beyond. This is the 3rd Chevy I have purchased after being an import gal for years. More