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Classic Chrysler Dodge Jeep RAM - Service Center

Denton, TX

1.8
95 Lifetime Reviews Review Dealership

95 Reviews of Classic Chrysler Dodge Jeep RAM - Service Center

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March 26, 2019

"Hire more help !!!!!!!"

- kbrown

I have a 2010 dodge charger RT with a lifetime warranty, I had to tow the car in this past Saturday and the service tech tells me that it will be one week before they can get to the car to see what is wrong with it. In the meantime its my only car and they are in no rush to get it repaired. I asked for a rental and apparently the free towing and rental clause was for 7 years? Would have been nice for someon to mention that to me when i purchased this car. Every time i take my car to this dealership its always delay ,delay delay. Why pay extra for the lifetime warrnty if they keep your car forever. Why dont you hire more mechanics so your customers are not hurt by your long wait times? Or make sure we get a loaner so we can get to work ?

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Recommend Dealer
No
Employees Worked With
I havent worked with any of the above
December 11, 2018

"Loud booming in truck"

- Bluemetal

i was able to work with general manager to achieve a quick resolution to a problem with my truck. The problem appears to be quickly solved by a quick software update to the noise canceling software in the truck. The process was painless as it should be one the general manager was involved. Thanks Rick job well done.

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Recommend Dealer
Yes
Employees Worked With
Dec 12, 2018 -

Classic Chrysler Jeep Dodge Ram of Denton responded

Bluemetal I am sorry for your service issue, as we discussed on the phone we have an appointment with you this Friday between 1-2pm with Issic my Assistant Service Manager. He has found your issue with an FCA technical service bulletin and hopefully that will resolve your issue. Thank you and glade we corrected. Have a great day. Rick Wick General Manager 214-676-0982 cell rwick@classicofdenton.com

July 21, 2018

"Friendly Service"

- Jsim

I have had to bring my truck in for bn lots of warranty work but the staff has never disappointed. Friendly and fast service! Cody is awesome! I will be returning in the future!

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Recommend Dealer
Yes
Employees Worked With
Cody
Jul 21, 2018 -

Classic Chrysler Jeep Dodge Ram of Denton responded

Jsim Thank you for the service and the review! Rick Wick General Manager 214-676-0982 cell rwick@classicofdenton.com

June 27, 2018

"Tire pressure "

- Stacey

This is my first time with CCJDR of Denton. My tire pressure warning light came on and would not reset. They were able to reset with no cost to me. When I took possession of my vehicle and drove it about 10 mins they warning light came back on. Bobby told me to bring back the next day - they found the front tire pressure sensor was bad. I told Bobby I did have a service contract and he called to see if it was covered and it was with a small deductible. YAY!

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Recommend Dealer
Yes
Employees Worked With
Bobby Butch
Jun 30, 2018 -

Classic Chrysler Jeep Dodge Ram of Denton responded

Sruston Thank you for the review and the service business. Sorry the repairs were not done the 1st time, but glad we took care of Rick Wick General Manager 214-676-0982 cell rwick@classicofdenton.com

Jun 30, 2018 -

Classic Chrysler Jeep Dodge Ram of Denton responded

Hi there! We're so happy Bobby was able to help you out! If you're ever in need of more help, please let us know! Rick Wick General Manager 214-676-0982 rwick@classicofdenton.com

June 27, 2018

"Ram 2500 Recall"

- Ryan2005

Took my truck in for a recall and got the truck back when it was promised. Bobby is always polite and helpful when I take my vehicle in.

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Recommend Dealer
Yes
Employees Worked With
Bobby Butch
Jun 30, 2018 -

Classic Chrysler Jeep Dodge Ram of Denton responded

Ryan2005 Thank you and Bobby has been with us since 2004 and has a lot of loyal customers! Rick Wick General Manager 214-676-0982 cell rwick @classicofdenton.com

Jun 30, 2018 -

Classic Chrysler Jeep Dodge Ram of Denton responded

Ryan, we are glad to hear Bobby took great care of you! If you have any further needs, please give us a call. We're always happy to help! Rick Wick General Manager 214-676-0982 rwick@classicofdenton.com

June 22, 2018

"BEST DEALERSHIP IN TOWN!"

- tshoe

THEY ALWAYS PROVIDE GREAT SERVICE! I WOULDN'T TAKE MY CAR ANYWHERE ELSE! THEY ARE FAST AND EFFICIENT AND FAIR PRICES. ISSIC AND BOBBY ALWAYS TAKE CARE OF ME.

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Recommend Dealer
Yes
Employees Worked With
ISSIC AND BOBBY IN SERVICE DEPARTMENT
Jun 23, 2018 -

Classic Chrysler Jeep Dodge Ram of Denton responded

Tshoe Thank you for the continued service business. Rick Wick General Manager 214-676-0982 cell rwick@classicofdentn.com

June 22, 2018

"Service"

- WdldSfrd030810

I have been to this service center three times now. I drive 45 minutes because the service and atmosphere is excellent every time I come.

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Recommend Dealer
Yes
Employees Worked With
All service employees
Jun 23, 2018 -

Classic Chrysler Jeep Dodge Ram of Denton responded

WdidSfrd030810 Thank you for the loyalty Rick Wick General Manager 214-676-0982 cell rwick@classicofdenton.com

June 22, 2018

"Recall work and service "

- Mnaffzig

Good experience - staff was friendly and vehicle service and repair was done in a timely manner. I Was able to schedule around my time frame

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Recommend Dealer
Yes
Employees Worked With
Josh
Jun 23, 2018 -

Classic Chrysler Jeep Dodge Ram of Denton responded

Mnaffzig Thank you. Rick Wick General Manager 214-676-0982 cell rwick@classicofdenton.com

June 21, 2018

"Happy with customer service!"

- Tyler1214

Very happy with my experience here! I was pretty much clueless with what was wrong with my vehicle and got completely taken care of here. Very thankful that everything was taken care of in a timely matter as well!

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Recommend Dealer
Yes
Employees Worked With
Unsure
Jun 23, 2018 -

Classic Chrysler Jeep Dodge Ram of Denton responded

Tyler1214 Thank you for the business and glad your concern was taken care of. Rick Wick General Manager 214-676-0982 cell rwick@classicofdenton.com

June 21, 2018

"Great service"

- CWB

Greeted at check-in quickly. Cody answered all my questions. Quick service and check-out. I have been using another oil change service for my vehicles but I will return here in the future.

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Recommend Dealer
Yes
Employees Worked With
Cody
Jun 23, 2018 -

Classic Chrysler Jeep Dodge Ram of Denton responded

CWB Thank you for the service business and welcome to our family. Rick Wick General Manager 214-676-0982 cell rwick@classicofdenton.com

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