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Classic Elite Buick GMC - Service Center

Houston, TX

4.8
149 Reviews

149 Reviews of Classic Elite Buick GMC - Service Center

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June 25, 2018

window replacement Tom and the service department were very helpful and did a great job for us. The turnaround was awesome. We had a window broken out late Friday aftern More

by sandersyukon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ryan
Jun 26, 2018 -

Classic Elite Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

June 20, 2018

Warranty work on my 2013 Terrain. They were very responsive and professional. Tom Ryan was very helpful and clear in his explanation of the warranty service done. Also showed me some More

by SteveW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ryan
Jun 20, 2018 -

Classic Elite Buick GMC responded

We are so glad we could take care of all of your needs at West Point Buick GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

June 19, 2018

Service I always come to this location for car service with Tom Ryan and he’s always very nice and helpful!! Gets me in and out as quick as possible! They do More

by Koda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ryan
Jun 20, 2018 -

Classic Elite Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at West Point Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

June 19, 2018

Great service Always so helpful when I need something checked out on my car. Tom Ryan was super friendly and knew exactly what my car needed. I come back here whene More

by McKinzyRyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ryan
Jun 20, 2018 -

Classic Elite Buick GMC responded

We cannot thank you enough for your wonderful review of West Point Buick GMC and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

June 19, 2018

Thank Y'all! Every time that I come in for corrective or preventative maintenance on my GMC, Tom Ryan delivers friendly and fast customer service (which is rare t More

by Yourewelcome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ryan
Jun 20, 2018 -

Classic Elite Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

June 19, 2018

Great Service Great service. Tom was very responsive, attentive and helpful in his approach. Would recommend. Provided great advice and did not feel like he was try More

by Chevyblue611
Recommend Dealer
Yes
Employees Worked With
Thomas Ryan
Jun 20, 2018 -

Classic Elite Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

June 18, 2018

Great service Took my vehicle in and was greeted right away. Service was performed correctly and quickly. Noel did a great job. I will be back for sure. More

by Jake W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel Butler
Jun 20, 2018 -

Classic Elite Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

June 11, 2018

Great Service Have a 2013 GMC Yukon and have had nothing but excellent service at Westpoint since we purchased the vehicle two years ago. Our last visit was for rou More

by YukonMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Valderrama
Jun 12, 2018 -

Classic Elite Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

May 28, 2018

Unprofessional Very Unprofessional Charge for loaner which was not disclosed. No information saved in system from previous visit. Greet certain customers with an More

by Saints Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pam, Noel Butler
May 29, 2018 -

Classic Elite Buick GMC responded

Thank you for taking the time to share your feedback regarding your recent visit. We take your concerns very seriously. If you would like to discuss your experience with us further, please contact me directly. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

April 26, 2018

Excellent customer service Very thorough and the attention to detail was satisfying I took my car in for service and ended up buying a new car .because of all the incentives I w More

by Roverton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Reeves, Noel Butler, David Le
May 03, 2018 -

Classic Elite Buick GMC responded

We appreciate you for letting others know about your experience at West Point Buick GMC. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

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