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Classic Elite Buick GMC - Service Center

Houston, TX

4.8
149 Reviews

149 Reviews of Classic Elite Buick GMC - Service Center

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March 07, 2024

I’ve had my vehicle here a few times for various service needs. Donavon is an awesome advisor who took the time to actually understand my issues. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavon
March 05, 2024

My service rep Kahn was awesome. The staff that greeted me was very professional and pleasant. The cleaning staff was on point with making sure the facility was clean. The cashiers w More

by Love18sj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rodkey
March 05, 2024

This is probably one of the only GMC dealerships that had rentals/loaners available. Holly made the process of dropping off and picking up my car super easy. She kept my informed of my vehicle status with te More

by Hillary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly, Rebecca, Rachel
February 29, 2024

Great customer service I like the fact that they do have a desiel mechanic available at all the time not like the other dealers that you have to wait sometimes 3 weeks More

by Manuel_abarca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny service advicer
February 23, 2024

Donovan was very friendly and professional. The customer lounge is always clean and comfortable. The service was actually less expensive than I thought it would be. I’m already a repeat cust More

by McClain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
February 23, 2024

Work was completed in a day as promised. Actual cost less than the estimate. Shuttle service excellent. Car was run through the wash. Couldn’t have asked for a better experience. More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy in Service.
February 22, 2024

Awesome service team! Totally trust them to take care of my truck. This is the 2nd vehicle that I have brought to Classic Elite Buick GMC. More

by dhankinstx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly in service
February 20, 2024

Khan was my service advisor. He was very professional and kept me updated on my vehicle’s progress. More

by Jmontalvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khan
February 18, 2024

Exceptional, professional and caring and knowledgeable. Hard to ask for more from a dealership service organization. More

by dzappe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khann Vu, George Laredo
Feb 19, 2024 -

Classic Elite Buick GMC responded

Your feedback reaffirms our commitment to excellence. Thank you for choosing Classic ELITE Buick GMC, and we'll continue to strive to exceed your expectations! We look forward to seeing you down the road!

February 08, 2024

Service dept has good service writers. They follow up well. Khanh Vu always works hard to get my repairs done quickly. More

by Ron Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khanh vu
Feb 14, 2024 -

Classic Elite Buick GMC responded

Big kudos to our service crew! Quick, clear, and consistent work is our standard, and Khanh personifies it perfectly. Thanks for the recognition—we're always here to keep you rolling smoothly!