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Classic Elite Buick GMC - Service Center

Houston, TX

4.8
155 Reviews
Call Service Center (832) 772-4478

155 Reviews of Classic Elite Buick GMC - Service Center

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February 23, 2024

Donovan was very friendly and professional. The customer lounge is always clean and comfortable. The service was actually less expensive than I thought it would be. I’m already a repeat cust More

by McClain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
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February 23, 2024

Work was completed in a day as promised. Actual cost less than the estimate. Shuttle service excellent. Car was run through the wash. Couldn’t have asked for a better experience. More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy in Service.
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February 22, 2024

Awesome service team! Totally trust them to take care of my truck. This is the 2nd vehicle that I have brought to Classic Elite Buick GMC. More

by dhankinstx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly in service
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Helpful
February 20, 2024

Khan was my service advisor. He was very professional and kept me updated on my vehicle’s progress. More

by Jmontalvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khan
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February 18, 2024

Exceptional, professional and caring and knowledgeable. Hard to ask for more from a dealership service organization. More

by dzappe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khann Vu, George Laredo
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Feb 19, 2024 -

Classic Elite Buick GMC responded

Your feedback reaffirms our commitment to excellence. Thank you for choosing Classic ELITE Buick GMC, and we'll continue to strive to exceed your expectations! We look forward to seeing you down the road!

Helpful
February 08, 2024

Service dept has good service writers. They follow up well. Khanh Vu always works hard to get my repairs done quickly. More

by Ron Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khanh vu
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Feb 14, 2024 -

Classic Elite Buick GMC responded

Big kudos to our service crew! Quick, clear, and consistent work is our standard, and Khanh personifies it perfectly. Thanks for the recognition—we're always here to keep you rolling smoothly!

Helpful
February 08, 2024

Matt is a great asset for your dealership! ! Really cares about his customers and always goes above and beyond to make sure they're satisfied. More

by Majth20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 14, 2024 -

Classic Elite Buick GMC responded

Delighted to hear such praise for Matt! Customer satisfaction is our priority, and Matt goes above and beyond to ensure it. Thanks for the recognition!

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January 30, 2024

Matt is always AWESOME. He treats us like family and that’s the only reason since 2018 we drive so far for service. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
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Feb 14, 2024 -

Classic Elite Buick GMC responded

Matt's consistently outstanding! Your dedication since 2018 speaks volumes, and we're honored that you choose us for service. Thanks for making the trip and allowing our team to ensure it's worth every mile!

Helpful
January 30, 2024

Donovan is a great adviser was very helpful he got my vehicle back to me in the time promised More

by Daniel822guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn Hernandez
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Feb 14, 2024 -

Classic Elite Buick GMC responded

Donovan is a rockstar! We're thrilled to hear about your positive experience. Thanks for the shout-out, and we're here to assist you whenever you need us!

Helpful
January 28, 2024

GREAT customer service and timely repair on our vehicle. Would highly recommend Classic Buick! THANKS Brian More

by Sewingloop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN
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Feb 14, 2024 -

Classic Elite Buick GMC responded

Thanks for the glowing recommendation, and shout-out to Brian for making it happen. Should you ever need anything else, we're just a call away!

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