Classic Ford Lincoln of Columbia

The sales person (MIdas) was very knowledgable, engaging, and attentive to detail. He paid close attention to my wants/needs and responded accordingly to ensure my satisfaction - and he succeeded. and attentive to detail. He paid close attention to my wants/needs and responded accordingly to ensure my satisfaction - and he succeeded. More

The price of the car was wonderful, however they did not include all of the pricing on the website and it was misleading. Fourtnately for us, the car was perfect for what we were looking for so it was hard include all of the pricing on the website and it was misleading. Fourtnately for us, the car was perfect for what we were looking for so it was hard to walk away from. Through talks back and forth on the internet we should have been told there was another $1200.00 added to the price that was found on-line. Other dealership have included this in the past for us. When I see the price on the internet I want that to be the price I pay, not have 1200.00 more dollars added to it. More

Traded in my boat and truck to consolidate and lower luxury tax rates, etc on boat. We made a good deal however I have buyers remorse as I feel I should have gotten more on my tade ins. We were not able luxury tax rates, etc on boat. We made a good deal however I have buyers remorse as I feel I should have gotten more on my tade ins. We were not able to lower my combined monthly payments as desired instead I actually increased by $30. Customer service etc was excellent. Very professional, again however i feel the dealership made out overall on the car sales and the backside sales of my truck and boat they definitely received the better end of the deal. More

This was by far the easiest purchase I have ever made. I was there to down size and lower my payments. Andrew was totally understanding to my feelings and so very helpful. I was coming out of the Limited was there to down size and lower my payments. Andrew was totally understanding to my feelings and so very helpful. I was coming out of the Limited Addition Edge, and was worried about the process. Andrew help me to choose the Fusion with alot of the features as the Edge that was important to me. When I drove off the lot in my new Fusion, I was very happy and very satisfied with my decission. That was made with the help of Andrew. More

Had a great experience. Nancy saw me looking on the lot and walked out to help me. I told her what I wanted, we looked and I chose three trucks to drive. Never made it past driving the first one (I liked and walked out to help me. I told her what I wanted, we looked and I chose three trucks to drive. Never made it past driving the first one (I liked it that much!). I told her what I could afford and they got me very close to what I asked for in terms of payments. They gave and I gave in order to come to the agreement. I now have a new friend in my sales person and an awesome vehicle to enjoy for a very long time. Thank you Classic Ford of Columbia!!!! And thank you Nancy and Damien!! More

I was very pleased with the service from the salesman, Ryan Smith. Genuine and sincere in his approach which helped in my selection of vehicle. Very pleased with the price and product, thank you. Ryan Smith. Genuine and sincere in his approach which helped in my selection of vehicle. Very pleased with the price and product, thank you. More

First off, I have not purchased or leased a new automobile which is a big piece of why my rating is so low. I have given a deposit of $500 several days ago under the assumption that the car would b automobile which is a big piece of why my rating is so low. I have given a deposit of $500 several days ago under the assumption that the car would be ready that day or at worst the following. 4 days later I have yet to recieve the vehicle as promised. I emailed the individual I had been working with for an update yesterday and recieved an apologetic phone call yesterday afternoon. On that call we clarified my criteria which supposedly would expedite the process. I was assured of an update today and though I have emailed 3 times, I have recieved not a returned phone call or email as of 9:39pm. (Needless to say, the email that contained the link to this survey was a bit odd considering I haven't done business with Classic Ford of Columbia other than I have given them $500 of my money and recieved neither a good nor a service in exchange for that money.) I am in sales, I have been in sales for the last 12 years and I can honestly say that if I conducted my business in this manner, I would have had to find a new career long ago not to mention that in my line of work, taking a customers money and providing nothing in return within the time frame commmitted to is criminal. This has baffled me to no end that I walked in the doors of the dealership having already sold myself on the vehicle, laid not one but TWO sales at the feet of the sales team who "assisted me" and they somehow found a way to lose my business. Classic Ford of Columbia was assured of two of the easiest sales ever and all the team over there had to do was literally facilitate and that was apparently too much to ask. I will go buy two cars from another dealership and will certainly be quick to give my opinion of Classic Ford of Columbia if ever given the opportunity. More

Everyone at the dealership was courtious and friendly. Our salesman, Ryan Smith was more than willing to show us as many vehicles as we needed to make our decision. He was very knowledgable of the vehicl Our salesman, Ryan Smith was more than willing to show us as many vehicles as we needed to make our decision. He was very knowledgable of the vehicle equipment and very helpful helping us make our decision. The sales manager, Viet Luu, worked hard to reach a price and financing we were happy with. Overall it was the most pleasant automobile buying experience we can remember. I will return to this dealer first on my next purchase. More

I gave this rating based on the great service provided for me by Classic Ford of Columbia. Not only with the purchase of the vehicle but also with the locating of the vehicle on line that I wanted to pur for me by Classic Ford of Columbia. Not only with the purchase of the vehicle but also with the locating of the vehicle on line that I wanted to purchase. Everything went very smoothly and I would recommend all my friends and family to deal with Classic Ford of Columbia. More

What impressed me the most about Nicole is that she was very amiable and understanding. She answered all of my questions and explained things that I did not even think to ask. If you are looking for some very amiable and understanding. She answered all of my questions and explained things that I did not even think to ask. If you are looking for someone who will walk you through the process and make it as comfortable as possible (since when is paperwork fun), then she would be a great person with whom to speak. More