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Classic Ford of Madison

Madison, OH

4.8
201 Reviews
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6251 N Ridge Rd

Madison, OH

44057

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Showing 201 reviews

August 08, 2026

Professional, courteous and informative. The kind of service you expect but rarely receive. Excellent use of technology while maintaining a personal reenforcement. Did not oversell, overchar More

by JerryW.Cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2026

Warranty work and service conveniently scheduled via text messaging. Jacob also helped solve issues I was having with door lock code and access to my contacts on my phone. More

by triley4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
August 07, 2026

Andrew is the best car salesman I have ever worked with and would recommend him to anyone. He is always very pleasant and easy to work with when purchasing a vehicle. More

by Rkjteacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Keates
August 05, 2026

The job was done in a timely manner and the technician was courteous. The appointment was made easily. More

by WYOUNG500
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2026

Have purchased two cars from this dealership since 2020 and have had most of the service work on both cars performed here. Good quality service and good service people to work with. More

by ADRamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan
August 02, 2026

Prompt, friendly and knowledgeable. Working with them was a great experience. Every aspect of the service was explained and executed perfectly! More

by JODA102781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2026

i really dont want to write a 15 word review since the ratings i gave tell the whole story. More

by donaldzito
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2026

The whole staff that I worked with from the salesman Andrew, his manager Ben and the finance manager Chris were all very friendly and not pushy with any step of the process. The dealership is also spot More

by magnarider95
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Keene, Ben Villines, Chris Ward
August 01, 2026

Friendly service employees, vehicle taken in at appointed time. Notified when service completed. Free refreshments More

by Hydra0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2026

Just such a wonderful group of guys down in the service. They always treat me like I'm family More

by BigD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sampson