Classic Hampton Auto Mall

Substantial Maintenance on an ML350 We had a major scheduled maintenance conducted, immediately followed within a couple days of corrective maintenance on two engine systems. This resul We had a major scheduled maintenance conducted, immediately followed within a couple days of corrective maintenance on two engine systems. This resulted in the requirement of several days without the vehicle. Our schedules are extremely busy from morning to after 5pm. Tysinger had ample appointments available which allowed dropoff in early morning. They had loaner vehicles on both occasions ready and waiting, making the dropoff quick. The Service personnel show genuine concern for the customers, and it shows with the professional attitudes and swift processing of the documentation. The overall maintenance was costly, but Brett and they young lady explained every detail of the maintenance and repairs. I forgot the young lady's name, but she had the excellent personality and very knowledgeable. The young man processing the loaner vehicles was outstanding. He explained all aspects of the loaner vehicle and his great personality was also absolutely refreshing in the morning. Brett was outstanding as usual. Going forward, this is why my wife and I are lifelong Tysinger fans. Thank you for your outstanding service department. They make our lives easier. As a business owner, I constantly critique other businesses. Your processes are refined and your employees are exceptional. I do not dread having maintenance done on my wife's vehicle. More

I had a Happy Birthday on Nov 5th when I got my Smart 2015 Everybody is nice and professional: Specially, Hadrian Apoderado, Melissa (financial) and her Manager, Brian Tate This is the best dealer I have Everybody is nice and professional: Specially, Hadrian Apoderado, Melissa (financial) and her Manager, Brian Tate This is the best dealer I have know in 10 years in USA. Whenever I come with a problem or a wish, I return home with a solution, Bravo, Dr. Fermin de la Fuente More

Amazing service as usual! Mike Sears was awesome to work with. Tysinger has always treated me like a queen! Very pleased as always. Thanks also to Mark Tysinger for his commi Mike Sears was awesome to work with. Tysinger has always treated me like a queen! Very pleased as always. Thanks also to Mark Tysinger for his committed support to our local nonprofit organizations. More

Incomparable all-embracing Experience Owing it to Mr. Ray Durham, we had an unparalleled, hands-down experience of finding the perfect car! Fully understands meeting a budget and getting w Owing it to Mr. Ray Durham, we had an unparalleled, hands-down experience of finding the perfect car! Fully understands meeting a budget and getting what you want. Very patient and thorough with his customer service. Easy to get along with, and takes his time to make anyone comfortable with the supposing stressful car buying experience.. More

Warm, Welcoming and Professional I had an fantastic experience at Tysinger. This was by far the smoothest process I have ever had purchasing a vehicle. The staff was very warm and wel I had an fantastic experience at Tysinger. This was by far the smoothest process I have ever had purchasing a vehicle. The staff was very warm and welcoming and genuinely strived to help me find the perfect vehicle to fit all of my needs. Both Ted and Ernie worked diligently to get me to a price point I was comfortable with. The service department did an excellent job putting the final touches on my car and making my experience overall first-class. More

Awesome Great experience, service and friendliness, we will repeat next time. We were provided with all kind of attentions during our visit and the performed Great experience, service and friendliness, we will repeat next time. We were provided with all kind of attentions during our visit and the performed job was satisfactory More

Nancy Bumpass --"Detailed Away Kinks" I arrived early for my appointment. Mr. Phillips checked the paperwork, asked what did I wanted done and explained each and very detail of the repairs I arrived early for my appointment. Mr. Phillips checked the paperwork, asked what did I wanted done and explained each and very detail of the repairs. I ordered floor mats, a cargo net and had my auto was detailed. I even purchased an overnight Mercedes Benz travel bag. I left feeling very confident that everything was in good hands. I really didn't like the loaner. It was hard for me to get in & out, it rode hard and the brakes had a hair trigger. Thank goodness it was only for a day. My automobile was ready for pick up on time, gleaming. Mr. Phillips gave me the bill, we went over what was done and I was ecstatic. Everything was so smooth, calm and professional. Just a calming relief knowing everything was going to be handled professionally, accurately and quickly. Everyone is so friendly. Every employee greet you with a smile and a hello and will help you if needed. TYSINGER-----YOU ARE THE BOMB!!! More

Andy Trowbridge was Awesome! Always excellent service This was an Awesome experience! The staff are friendly and professional staff...very informative explanation of diagnosis on my vehicle...complete sat This was an Awesome experience! The staff are friendly and professional staff...very informative explanation of diagnosis on my vehicle...complete satisfaction with this experience! More

Audi Service I have dealt with Checkered Flag Audi in Virginia Beach and have had bad experiences. I decided to give Tysinger a try. Now I exclusively go to Tysing I have dealt with Checkered Flag Audi in Virginia Beach and have had bad experiences. I decided to give Tysinger a try. Now I exclusively go to Tysinger because of their superior customer service even though they are an extra hour away. LaDonna is always especially helpful and very nice to work with. More

No Up Sell My wife had a flat tire & I came in without an appointment. I was treated extremely well and worked in. And unlike the last dealership that I went to My wife had a flat tire & I came in without an appointment. I was treated extremely well and worked in. And unlike the last dealership that I went to there was no up sell with their "free priorities for life" More