Classic Honda of Midland - Service Center
Midland, TX
570 Reviews of Classic Honda of Midland - Service Center
My Experience At first I felt like I was kind of on my own, but after using a new, clean loaner vehicle and being pleasantly surprised to get my freshly vacuumed & At first I felt like I was kind of on my own, but after using a new, clean loaner vehicle and being pleasantly surprised to get my freshly vacuumed & washed car back all I could do was smile. It was the small things they did, along with the wash my license plate had been bent it had a new plate frame. Proud to have it on my car Midland Honda. I was even given a new screw which had come loose & held my battery to my key holder. Thank you Honda, Judy Grady More
Awesome! They took care of my car and did it in the most professional way while still being very courteous. They were nice and didn't treat me like I didn't k They took care of my car and did it in the most professional way while still being very courteous. They were nice and didn't treat me like I didn't know anything. It was great! More
Blinkers I took my vehicle to your service department. On Monday the 15th. It took the tech three hours only to tell me it wasn't fixable because they didn't h I took my vehicle to your service department. On Monday the 15th. It took the tech three hours only to tell me it wasn't fixable because they didn't have the parts. I asked for my vehicle to be checked and serviced only to find out the air filter wasn't changed the brake fluid was not topped off. I was told the air bags were replaced due to a recall the next day my air bag light warning light came on. Also a license plate liner was placed on my plate. Your techs took the time to put a plate liner on my tag but couldn't top off my brake fluid? I'm never going back to your service department I'd rather drive to el paso and let them work on my vehicle. More
Never lose a key fob After 7 phone calls, three visits and a couple hundred dollars, I still have the wrong key fob replacement. Not stellar performance on the part of Cl After 7 phone calls, three visits and a couple hundred dollars, I still have the wrong key fob replacement. Not stellar performance on the part of Classic Honda. More
Basic maintenance Gus Junker is my service writer and is very dependable and trustworthy. He listens to me, does not try to oversell services....he is just there to me Gus Junker is my service writer and is very dependable and trustworthy. He listens to me, does not try to oversell services....he is just there to meet my needs. I took my wife's care in for regular scheduled service. Quick and no problems. They advertise that you get a free car wash with service and i didn;t, but this was back in December, so this might have been something they started Jan. 1. I own 3 Hondas and I trust them with my service. Classic as a dealership is not pushy like Lithia was.... More
Experience Gus in the service department is first rate. Always helpful and professional. A definite asset to your dealership. The courtesy ride driver was also v Gus in the service department is first rate. Always helpful and professional. A definite asset to your dealership. The courtesy ride driver was also very professional and courteous. I purchased your car wash (not the courtesy one) and was very disappointed. I purchased the lifetime oil change and was disappointed it and my extended warranty transferred with the sale of the dealership. I always have had my car serviced only by Honda and assumed these purchases would provide that service. More
Always been happy We purchased our CRV from this dealership in 2009. We have been completely happy with all the work done by the service department. Thank you! We purchased our CRV from this dealership in 2009. We have been completely happy with all the work done by the service department. Thank you! More
Excellent customer assistance and rating above expectations. This place has the best customer service a customer wants. They know how to treat people and fix their cars with what ever problem it may have. Very e This place has the best customer service a customer wants. They know how to treat people and fix their cars with what ever problem it may have. Very excellent service that exceeds other competition. More
Great Service! I dealt with Gus Junker, he has always been professional. He is sincere and goes the extra mile to help. He always keeps me inform as what service is I dealt with Gus Junker, he has always been professional. He is sincere and goes the extra mile to help. He always keeps me inform as what service is needed in line with my warranty. He always provides me transportation when the repair time will take time. I am very happy with the new change in dealership. Thanks for your good customer service. Mike Medina More
The service is nice The rep helped me the service is excellent! I just forgot the name of the person who helped.me so i clicked them all but all of then were nice The rep helped me the service is excellent! I just forgot the name of the person who helped.me so i clicked them all but all of then were nice More