About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Classic Honda of Midland - Service Center

4.7

161 Lifetime Service Reviews

3705 W Wall St, Midland, Texas 79703

161 Reviews of Classic Honda of Midland - Service Center

Sort by Write a review
July 18, 2018

"Cesar is an amazing guy! Held on to me til I said yes! "

- paul

I was just going to pick up wife's Honda we had serviced and ended up trading in my 2012 Honda Civic. Cesar is a great salesman, cool and very persuasive. His knowledge of the product and the way he presented it had me convinced all the way.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Gaudin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brenda Nunez~Torres
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 21, 2018 -

Classic Honda of Midland responded

Thank you for your business! Cesar enjoyed working with you and Brenda is excited to assist you with your new vehicle when ready! Thank you for staying with Classic Honda of Midland!

June 28, 2018

"Awesome "

- Amanda Diaz

I had a horrible weekend dealing with my car coming back from Mexico, after taking my car to Honda Tony took great care of our issues and concerns, he kept me informed and was very honest and informative about the different things that were wrong with my car and gave me prices for the different scenarios, of course I though they were going to call me and tell me that the most expensive one was the one I needed (I always feel like shops do that) but this time I was wrong and they were honest To fix the only thing that was needed. Tony was very understanding and helpful formour needs. Thank you very much for your service!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Nunez~Torres
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Brenda was the one taking care of me at the end when Owen told to pickup and pay for for the service, she was great very polite and she explain all the services and charges! , Toney Urban
Aug 23, 2018 -

Classic Honda of Midland responded

Thank you for taking the time to write this review. Tony enjoys working with his customers and we all look forward to assisting you in the future!

June 27, 2018

"Compassionate and Willing to Go the Extra Mile"

- I LOVE my Pilot

Lucy and the folks at Classic Honda stepped up to help me even though they had no openings and no wiggle room in their busy schedule. I had just come from the U-Haul store where I had planned to pick up a trailer for my daughter's move to New Mexico in preparation for her upcoming wedding. I was in a panic because the U-Haul employee had told me that my lights were not working properly which would bar me from getting the trailer. Classic Honda in Midland had installed the trailer hitch on my Pilot about 2 yrs before, but I had never used it....I was very concerned that my trip would be delayed and was obviously upset when I entered the dealership office. Instead of turning me away or just keeping my car to be seen the next day, Lucy listened carefully to my story and problem and then did a wonderful job arranging for a technician to quickly check the lights and fuses. The quick check revealed nothing wrong but a faulty connector, and I was on my way within 20 mins.. She and the very knowledgeable technicians even took me back and showed me that each light worked properly which eased my anxiety. Thank you to the team at Classic Honda :)

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lucy Cotton
Aug 23, 2018 -

Classic Honda of Midland responded

Thank you for taking the time to write this review! We appreciate and value your business.

June 25, 2018

"Best Service in the Permian Basin"

- ManualMan

Not to be too long winded but Toney is the best. He is always friendly and takes his time to make sure all your questions are answered, and if he doesn't know, he actually will call you as soon as he finds out. Everybody in the service department is great, but I drive from Odessa because Toney is the best.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Toney Urban
Aug 23, 2018 -

Classic Honda of Midland responded

Thank you for the review!

June 13, 2018

"Fast fix for my Oops!"

- mrskiss

I took my passenger mirror off while backing out of the garage on a Friday morning. Not just the cover, the WHOLE mirror...it was dangling. At lunch time, I took it into Classic Honda to see what they could do to help me temporarily and see what it would cost to fix permanently. My car was intended to be used for a business trip the following Monday. Lucy checked with Parts and was able to get me the part I needed delivered Saturday and fixed same day. We had planned on being in Abilene for the day Saturday so Lucy took payment over the phone and allowed me to pick up the car after Service hours at the main dealership, We are SO grateful for the friendly, fast service we got and their willingness to get us fixed sooner rather than later.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lucy Cotton
Aug 22, 2018 -

Classic Honda of Midland responded

Thank you for taking the time to write about your experience with our service department. Lucy really enjoys taking care of her customers and looks forward to assisting you in the future when needed. Thank you for your business!

May 18, 2018

"Great customer Service...."

- Gthang76

Hello there. I would like to say that Classic Honda is amazing!!!! Their hospitality is awesome. They have excellent customer service. Tony Urban was just great. He is efficient and knows his stuff. He regularly checks on his customer's. I would definitely recommend this dealership.....

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Toney Urban
Aug 23, 2018 -

Classic Honda of Midland responded

Thank you for the review and recommendation. We value your loyalty and business!

April 27, 2018

"best parts department ever"

- FondaHonda

I came to Classic Honda to get a part for my 2006 Honda Accord. The parts manager greeted me at the counter and as I explained my problem he was writing something down. When I asked him what he was writing , he said he was writing down the part numbers and would pull them from stock if I wanted them. when I asked him how he knew all those numbers , he just shrugged his shoulders and said " I have been doing this for a long time . " After I purchased the parts , I checked his numbers and every one of them was correct ! I was very impressed . I would recommend Mr. Nichols and his staff to any Honda customer who wants expert advice and professionalism.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David "Country" Maass
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brenda Nunez~Torres
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sue Martinez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Timothy Nichols
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Aaron Graham, Jeffrey Smith
Aug 23, 2018 -

Classic Honda of Midland responded

Thank you for taking the time to write and recommend Tim Nichols and Classic Honda of Midland! We appreciate your business and hope to assist you in the future!

April 24, 2018

"Did a great job "

- CoolGuy

Did a very great job on my car thank you very much. Keep up the great work man good job on everything okay very awesome.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jose Velasquez
Aug 23, 2018 -

Classic Honda of Midland responded

Thank you for taking the time to write about your experience. We value you business!

January 28, 2018

"Two Cars and Two Problem Visit"

- R Reed

I have two cars, a Fit and an Element. I brought in the Element first for an oil change and a state inspection. I turned over my insurance card to the service writer. The service and inspection went OK, but when I got home (150 miles away) I didn't see the insurance card in the paperwork they gave me. I expected that the service writer would find it and call me. Three days passed and I started calling. No body picks up the phone and no one would return my messages. Finally after a week, I called the big boss and he straighten things out. The second visit with my Fit, I bought tires (2) and gave specific instructions on how they were to be placed on the car. Also wanted an oil change. When they brought the car around the oil change had not been done and the tires were on wrong. I was supposed to get a call from the service manager about the tires, but he dropped the ball. I will go to El Paso for service from now on.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Brenda Nunez~Torres
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Amanda Gutierrez
January 06, 2018

"Parts girl has no clue about parts or Honda’s "

- Honda customer

How can you have someone who knows nothing about parts. That makes no sense. She had no idea what kind of parts I needed. When I explained it she still couldn’t figure it out. How pathetic is this parts Department

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Sue Martinez
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 21, 2018 -

Classic Honda of Midland responded

Hello, I regret to learn about the concerns that you had with our Parts Department. I appreciate you reaching out to share your feedback and would like to discuss your situation. If you would please contact me directly that would be helpful. Thank you and I look forward to hearing from you. Thank you! Sincerely, James Martinson Digital Marketing Director jmartinson@classichondamidland.com 432-681-1400

1
...
1 - 10 of 161 results