Classic Hyundai of Wilkesboro

Was quoted 187. 25 to purchase a 4 pin wiring harness and have it installed. I was charged a total of 379.74. The service tech said it was based on 2 hours to instal 25 to purchase a 4 pin wiring harness and have it installed. I was charged a total of 379.74. The service tech said it was based on 2 hours to install. I went out back and sat down as my Santa Cruz drove by me at 10:28. 11:16 the Santa Cruz was headed back to the pick up lane. I asked to see the invoice to see if I was charged for two hours when it only took 45 minutes. I questioned the service tech and he said they started working on it while we were talking. I admit I was xxxxx. Having to drive 2 hours round trip to the dealership, I will look elsewhere to have any more services done. There is clearly a lack of communication within the department. This was the third strike, First was me having to pay 7000 dollars shortage fee and in return I didn’t get any allowance for a shortage fee on my 2005 Toyota Tundra, Second strike was Hyundai revoked the extended service plan for six years back to 3 years. Third strike was being told I had to pay 187.25 up front to get the 4pin and have it installed. The dealership actually got 4 strikes when they charged me for two hours when it only took 48 minutes at most. Fifth strike I didn’t receive my 10% discount for any accessories I purchase for my new 2022 Santa Cruz. More

The whole experience was great from the time I pulled in until the time I left. Everyone was so friendly from the salesman to the finance department. until the time I left. Everyone was so friendly from the salesman to the finance department. More

Service department was great the gentlemen that help me was the best will definitely be back was the best will definitely be back More

Everyone was so friendly they explained every thing they did gave. Us a vehicle to use to get lunch we couldn’t have ask for better service they did gave. Us a vehicle to use to get lunch we couldn’t have ask for better service More

Very cortical and informative Josh Arrowood was polite and answered all my questions. Excellent experience! Called and let me know the status of the repairs and the cost and answered all my questions. Excellent experience! Called and let me know the status of the repairs and the cost More

Dear vehicle searchers, your worries are over! Doc and Isaiah were so accommodating to me. We did everything online Superb customer service. Honest people. Respectful, sometimes not seen today. Isaiah were so accommodating to me. We did everything online Superb customer service. Honest people. Respectful, sometimes not seen today. More

Doc and Darious were great. Thought Isiah was unprofessional. Poorly dressed and mouth was full of food. Could not make eye contact and dropped food from mouth. unprofessional. Poorly dressed and mouth was full of food. Could not make eye contact and dropped food from mouth. More

Maintenance shop told me my car would be ready at 12 I get it at 2. Dropped it off at 10. The person before and after me got there cars and all I needed was an oil change. Poor service. Don't recommend. get it at 2. Dropped it off at 10. The person before and after me got there cars and all I needed was an oil change. Poor service. Don't recommend. More

Tammy Howard took excellent care of me and my family while waiting for my motor to be fixed in my Hyundai SantaFe! Excellent and exceptional Service!!! while waiting for my motor to be fixed in my Hyundai SantaFe! Excellent and exceptional Service!!! More