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Classic Mazda
Mentor, OH
555 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care.
Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 555 reviews
Verified Customer
August 17, 2026
The service department is always professional, friendly, helpful and respectful of my time. Estimates are always given before the work is done. I could go elsewhere but I’ve always had my Mazda CX-5 service helpful and respectful of my time. Estimates are always given before the work is done. I could go elsewhere but I’ve always had my Mazda CX-5 serviced at this dealership. I am very pleased with the work done. More
by KMVONB
Employees Worked With
Jesus. I think he no longer works there.
August 17, 2026
They worked hard to resolve a difficult electrical issue. Andy gave regular updates through the process. The loaner car was an absolute lifesaver making it possible for us to continue to function. Andy gave regular updates through the process. The loaner car was an absolute lifesaver making it possible for us to continue to function. More
by layne.hofer52
Employees Worked With
Andy Hm
August 17, 2026
Love the head manager and salesman service needs work they make it slower and harder than it needs to be especially when some one who works on cars is waiting and knows the process and time they make it slower and harder than it needs to be especially when some one who works on cars is waiting and knows the process and time More
by kaoconn1
Employees Worked With
None of above
August 17, 2026
For all my years of driving, this establishment has the best service department. They are prompt, courteous, pleasant, and made me feel like I was a customer and not a number. You have my total respect best service department. They are prompt, courteous, pleasant, and made me feel like I was a customer and not a number. You have my total respect for your company and your employees!! More
by Dalemayes
Employees Worked With
Jon Phillips
August 16, 2026
Outstanding customer service. Really appreciate Sarah going above and beyond for us. We felt heard at every step. Made the whole process as seats as possible. Really appreciate Sarah going above and beyond for us. We felt heard at every step. Made the whole process as seats as possible. More
by AWEATHERS4
Employees Worked With
Sarah H
