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Classic Mazda
Mentor, OH
390 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care.
Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 390 reviews
Verified Customer
August 04, 2026
My dealings with the Classic Mazda service personnel are fine. They are thorough and professional. Unfortunately they had to inform me of two rear broken springs on a car with less than 33,000 miles. Thi fine. They are thorough and professional. Unfortunately they had to inform me of two rear broken springs on a car with less than 33,000 miles. This problem is not unique to me. It is a no recall Mazda design error whose repair should be paid for by Mazda. My case/complaint is under review. To me Mazda was about quality. The problem is never remembered. The response to the problem lives forever. More
by rbboyda
Employees Worked With
August 03, 2026
The team did a great job. I was a little frustrated that I got a significant savings coupon in the mail one week later. I was a little frustrated that I got a significant savings coupon in the mail one week later. More
by jlhissa
August 03, 2026
I had an air bag light on. They thought it was the airbag. They gave me a loaner and worked really hard to fix the issue. They kept me updated. They made sure they fixed it cor They thought it was the airbag. They gave me a loaner and worked really hard to fix the issue. They kept me updated. They made sure they fixed it correctly. I appreciate them so much. More
by cherlynmaiorano
August 02, 2026
They are pretty reliable, but the last time I had an oil change they forgot to bolt and clip the cover! It cost me $80.00 to fix! But they only refunded me $60.00. change they forgot to bolt and clip the cover! It cost me $80.00 to fix! But they only refunded me $60.00. More
by NANCY.GALLOWANWU
Employees Worked With
Can’t remember
August 02, 2026
Jesus did a great job finding me the perfect Mazda cx-30. Everything went very smoothly. Everything went very smoothly. More
by fireflyjulie
August 01, 2026
The communication was exceptional and it was very easy to schedule an appointment that worked with my schedule. schedule an appointment that worked with my schedule. More
by LH987
