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Classic Mazda
Mentor, OH
555 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care.
Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 555 reviews
July 27, 2026
The work performed was fine. My issue was that no one came to the waiting room to explain to me what was wrong or why it was important or even what it would cost to repair . I My issue was that no one came to the waiting room to explain to me what was wrong or why it was important or even what it would cost to repair . I observed other customers having discussions with employees about their service but not me More
by PEGGYGALVAN
Verified CustomerEmployees Worked With
Angela Cutchall, Jon Phillips
July 27, 2026
They are very efficient and answered all my crazy questions so I could understand having all the bells and whistles. Great experience and I am telling all the people I know who are looking for new or questions so I could understand having all the bells and whistles. Great experience and I am telling all the people I know who are looking for new or used Mazda to go see them first at Mazda Mentor. More
by 16ralphie
Employees Worked With
Bob Calkins, John, Jim and Andy
July 27, 2026
Walked in not expecting to buy a car, dealership was able to get price down for me enough where I was happy and could afford! Very friendly staff, not too pushy which is very appreciated as a first time car to get price down for me enough where I was happy and could afford! Very friendly staff, not too pushy which is very appreciated as a first time car buyer. More
by KayleighSell208
Employees Worked With
Sarah Holland, trainee
July 26, 2026
The whole process was seamless! I made an appointment to see a car that I found from carfax and they were available right away. Jeff took me on a test drive. The route included ever I made an appointment to see a car that I found from carfax and they were available right away. Jeff took me on a test drive. The route included everything: highway, U-turn, hard braking, hard accelerating. Then we ran some numbers which didn’t take long at all and got the wheels going on making the purchase. From the appointment time to leaving with the car, it only took about three hours. They offered fruits, water, and coffee and were all very friendly. More
by mollyblach
Employees Worked With
July 26, 2026
Phil and Brandon were great to deal with process was quick and seamless. My son was extremely excited about his new car. quick and seamless. My son was extremely excited about his new car. More
by newman1215
July 25, 2026
Mazda is awesome! I always have a great experience there. I love that they provide a video of the inspection and that my car actually tells me when it needs serviced I always have a great experience there. I love that they provide a video of the inspection and that my car actually tells me when it needs serviced More
by Andriableck2
Employees Worked With
Jon Phillips, Jon Phillips
