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Classic Mazda
Mentor, OH
555 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care.
Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 555 reviews
Verified Customer
July 23, 2026
I worked with Tilden and he was very knowledgeable, helpful and communicative. The dealership made the whole purchase process very smooth and expedient. The experience was excellent. helpful and communicative. The dealership made the whole purchase process very smooth and expedient. The experience was excellent. More
by CB
Employees Worked With
Tilden
July 22, 2026
Jake always goes above and beyond. He's always a pleasure to work with. I normally work with Jonathan, who is top-tier, so I already have high expectations when I come in. With Jonatha He's always a pleasure to work with. I normally work with Jonathan, who is top-tier, so I already have high expectations when I come in. With Jonathan on vacation, Jake stepped in and provided that same level of exceptional service. He was friendly and professional and made sure that the entire experience was seamless. It is clear that Jonathan has set high standards for customer service, and Jake carries out that same commitment with every interaction. More
by tesskev
Employees Worked With
Jake
July 20, 2026
Tilden Humphrey at Classic Mazda made the sale a smooth transaction. He made sure I understood the paperwork and the screen set up in the car before leaving the lot. I’ve been a Classic customer since 1999 transaction. He made sure I understood the paperwork and the screen set up in the car before leaving the lot. I’ve been a Classic customer since 1999 and will continue to be because of the great customer service. More
by petroskymellisa
Employees Worked With
Tilden Humphrey
July 20, 2026
I’ve always been satisfied with attention given from the service department . , I had a CX 5 for eight years and never had any major repairs. When it was time to get a new car, I wanted to try a different service department . , I had a CX 5 for eight years and never had any major repairs. When it was time to get a new car, I wanted to try a different type of car, but what kept me coming back to Mazda was the service department and the quality of the vehicle. More
by RLFLSW18
July 19, 2026
Very well satisfied with both the customer service staff, as well as the mechanic/mechanics who serviced the car. Very professional and brand friendly for Mazda. as well as the mechanic/mechanics who serviced the car. Very professional and brand friendly for Mazda. More
by Gspangonis
Employees Worked With
Alex.? Service desk
