Classic Mazda

All that I can say is, "OMG!" Classic Auto of Mentor excuberates customer service, care for their customers, and being very knowledgeable of the products they sell. Bryan Walker was phenomenal! Bryan to excuberates customer service, care for their customers, and being very knowledgeable of the products they sell. Bryan Walker was phenomenal! Bryan took time explaining to me the car that I would purchase, and have now all of its features, and answered every question that I had, and questions that I had not thought of. My experience at Classic Auto was beyond any service that I had received in a long time. Jim Brown's team greats everyone with a smile, and never leaves anyone feeling as if they were just a number, or a dollar sign. I will definitely recommend anyone that is looking for a car to purchase at a great price, and a place that provides quality care to their customers, Classic Mazda is the place to be. Kind Regards, B. Moore More

They're easy to work with and are always helpful More

Bought my Mazda CX-5 at Classic Mazda yesterday. The Bought my Mazda CX-5 at Classic Mazda yesterday. The dealership is well organized and clean. Everyone was polite and helpful. It was a pleasure deali Bought my Mazda CX-5 at Classic Mazda yesterday. The dealership is well organized and clean. Everyone was polite and helpful. It was a pleasure dealing with our salesman, Bryan Mendez. It was a smooth and efficient experience. More

Overall Impression: Classic Mazda is a Class Act.Our Overall Impression: Classic Mazda is a Class Act. Our Story: Arranged to test drive a used CX-5 with 3k miles on it that was from the dealer's loan Overall Impression: Classic Mazda is a Class Act. Our Story: Arranged to test drive a used CX-5 with 3k miles on it that was from the dealer's loaner program. On our way there, the salesman, Lee Velazquez, called to say the person who test drove it before us bought the car. But there was a similar car available to test drive if we wanted. We kept our appt. and test drove the similar car. Liked it but wanted a package that it didn't have. Lee arranged to pull a car that met our specs out of the loaner program and sell it to us for same price of the car we were interested in initially. No bait and switch. Instead, Lee went above and beyond to get us the car we wanted for the price we expected. Through the whole process, Lee kept in touch via text and email so were able to get all the financing information and documents in their hands before we came to pickup the car. Everyone at the dealership was wearing full masks (not bandanas) and following COVID protocols. Very professional. Quick Tip: Dealer financing can take a while. So you may want to make your pick up appt. 2-3 hours before you want to get home. But considering how much time Lee saved us by getting our paperwork in order ahead of time, at Classic Mazda, it's worth the wait. More

Employees were so friendly, helpful and knowledgeable. Have bought from Classic for years with Mike Manning. Best salesman ever! 5 star. Dealership is so clean and COVID protocols were followed properly Have bought from Classic for years with Mike Manning. Best salesman ever! 5 star. Dealership is so clean and COVID protocols were followed properly More

Classic Mazda has a clean and pleasant facility that is comfortably laid out. It was obvious that everyone from reception to finance was very good at their job. Our sales person ( Brian Walker ) made comfortably laid out. It was obvious that everyone from reception to finance was very good at their job. Our sales person ( Brian Walker ) made the purchase of our new Mazda a pleasure. Brian’s knowledge of the CX 5 is complete, he answered all of our questions without help from a colleague or owners manual. Brian knows his product. More

We Purchased 2020 CX30,These People are Top Notched John,Nick,Rob,Gave Us the Best Deal Ever!!Thank God we kept it local,Your the best Clasdic Mazda John,Nick,Rob,Gave Us the Best Deal Ever!!Thank God we kept it local,Your the best Clasdic Mazda More

New car for Michelle Phil was great to work with - he thoroughly explained everything and kept us “entertained” as we waited our turn to speak with the finance guy. Phil was great to work with - he thoroughly explained everything and kept us “entertained” as we waited our turn to speak with the finance guy. More

Awesome experience once again!! My husband and I would give our experience at Classic a 5 plus if possible. Less than 3 years ago we leased a CX5 and we were more than pleased. Not My husband and I would give our experience at Classic a 5 plus if possible. Less than 3 years ago we leased a CX5 and we were more than pleased. Not just with the vehicle, it was Phil Albert that made an impact on both of us. What a kind, knowledgeable gentleman. Phil does not rush or push you into something. He is very respectful and truly appears to understand others situation. What a great team, Phil along with Tony the General Manager and Anthony the Finance Manager made us feel at home. These are just a few reasons why we chose to return to Classic to lease another vehicle. Thank you for such a positive experience! Mr. and Mrs. John Pellegrini More

Purchase of New Car I had a wonderful experience from the moment we walked in the door. Everyone was professional, helpful, and made the purchase of my new car a great ex I had a wonderful experience from the moment we walked in the door. Everyone was professional, helpful, and made the purchase of my new car a great experience. More