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Classic Mazda

Mentor, OH

4.9
555 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care. Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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6951 Center St

Mentor, OH

44060

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Showing 555 reviews

April 05, 2026

The fact that I made an appointment at 9am but did not get my vehicle back until 12:30pm was beyond ridiculous. Paid $80 for them to fill a window chip & it looks like total crap More

by KAYLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Albert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Joseph
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Classic Mazda responded

Kayla, please reach out to our service manager Jon at 440-205-6419.

April 05, 2026

Classic Mazda Mentor made buying a new car extremely easy and pain-free! I was able to discuss the deal entirely over email and come in when ready. The whole team did a great job from start to finish! More

by SH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kali P., Kyle M., Javier G.
May 08, 2026 -

Classic Mazda responded

Thanks for the 5-star review! We appreciate your business!

April 04, 2026

This dealership is a very professional space. Whit the very professional workers. Thank you very much. More

by cipomix57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
May 08, 2026 -

Classic Mazda responded

Thanks for the review!

April 04, 2026

Great service. service manager Brandon and Jake did an excellent job.work was done on tkmr More

by brbiasotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Jake
May 08, 2026 -

Classic Mazda responded

Thanks for the 5-star review!

April 04, 2026

Joanne, Angela, Jake and Andy are awesome! Classic Mazda is the best. I definitely recommend them to my friends and family. More

by PHILBERT916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Phillips
May 08, 2026 -

Classic Mazda responded

Thanks for the review!

April 03, 2026

Best coffee selection. I've ever seen any dealership. The people are so nice and professional More

by medsolutions1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Hetrick
May 08, 2026 -

Classic Mazda responded

Thanks for the review!

April 03, 2026

Classic Mazda is the best. Great people who are informative and interactive. Facility always spotless. I am always treated with respect and as a valued customer. More

by GSTRASS2138
Recommend Dealer
Yes
Employees Worked With
Jacob Hommel
May 08, 2026 -

Classic Mazda responded

Thanks for the 5-star review!

April 03, 2026

Very informative, friendly staff The waiting area is very clean and accommodating. I like the videos sent to my phone. More

by aime1967
Recommend Dealer
Yes
April 03, 2026

Jacob was awesome in taking the time to figure out why my Car Play and phone were not connecting . I appreciated this so much ! More

by bcbrennan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob, Jon Phillips
April 03, 2026

The service manager got me in right away and on short notice, very accommodating. The customer service representatives were all friendly, good communication skills, good eye contact, helpful. I appreciat More

by CARM.OH.IO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ángela, Jon Phillips
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