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Classic Mazda
Mentor, OH
555 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care.
Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 555 reviews
Verified Customer
April 02, 2026
I’ve always had a positive experience here. The team is friendly, honest, and makes me feel comfortable every time I come in. I really appreciate how well they take care of me. The team is friendly, honest, and makes me feel comfortable every time I come in. I really appreciate how well they take care of me. More
by tesskev
Employees Worked With
Jonathan and Jake
April 02, 2026
Tilden made buying my new car an easy and enjoyable experience. The service department stepped up to fix an issue that allowed me to take my new car home that afternoon. All around an excellent exper experience. The service department stepped up to fix an issue that allowed me to take my new car home that afternoon. All around an excellent experience with Classic Mazda in Mentor and I'd be more than pleased to recommend them to anyone in the market for a great Mazda experience. More
by KALISTA
Employees Worked With
Tilden Humphreys, Kali Powers
April 02, 2026
Kali Powers, the Costco Auto Program advisor and Bryan Walker, the sales associate who worked with me were both extremely courteous and professional. My biggest disappointment was the 2026 Mazda CX-5 I w Walker, the sales associate who worked with me were both extremely courteous and professional. My biggest disappointment was the 2026 Mazda CX-5 I was originally interested in buying was not yet included in the Costco Auto Program. However, Bryan showed me several other SUV's and I ended up selecting the 2026 Mazda CX-50. Fortunately, the CX-50 was included in the Costco Auto Program. After deciding on the CX-50, Bryan exhaustively explained the features of the SUV and personally paired my cell phone with the CX-50. I was extremely happy with the service Bryan gave me. More
by Sherman.Moon
Employees Worked With
April 02, 2026
The service department staff is awesome! They always treat us with the upmost respect, are very cordial, and go above and beyond to make sure that we are happy with our service. They always treat us with the upmost respect, are very cordial, and go above and beyond to make sure that we are happy with our service. More
by Bear72
Employees Worked With
Andy and Jake are the best., Jon Phillips
April 01, 2026
Very pleasurable knowledgeable service people explained everything very clearly. I hadn't gotten the video so the service rep was gonna go. Tell the technician to please take another video and send it appr everything very clearly. I hadn't gotten the video so the service rep was gonna go. Tell the technician to please take another video and send it appreciated everything they did. More
by CGUENTHER7072
April 01, 2026
I have been having my cars serviced here for over 10 years. Service is always completed on time with transparency of cost. Staff are friendly and knowledgeable. years. Service is always completed on time with transparency of cost. Staff are friendly and knowledgeable. More
by BCSukys
Employees Worked With
Jon Phillips
