Classic Toyota Galveston

Our recent purchase of a new 2012 Camry SE was the most enjoyable auto buying experience I have ever had. Ms. Stokley was very straighforward on e-mail (Carwoo) and bid to exactly what we were initially l enjoyable auto buying experience I have ever had. Ms. Stokley was very straighforward on e-mail (Carwoo) and bid to exactly what we were initially looking for. Many of the other respondants were obviously trying to sell us what they had on their lot. Everyone we talked to at Classic was very focused on customer satisfaction and providing exactly what we wanted. Everyone was very professional and honestly friendly. After a test drive, we changed our mind and decided to buy the SE. Ms. Stokley put together a good bid again based on the exact options we wanted. They had to get the car from across the city of Houston from another dealership but had it in and ready to go in 2 days. Ms. Stokley's manager (Lesa) was a key part of success in the process in negotiating with other Houston area dealers to get the exact vehicle we wanted. This is in stark contrast to my earlier buying experiences where the manager usually was part of a bait-and-switch or good-cop/bad-cop routine. The entire experience was very positive. This is the first time my wife was willing to accompany me during this process. All our previous car purchases were so unpleasant and came across as hard sells, harrassment, lies, bait-and-switch, etc. that she had long since sworn off any participation. She has recommended this dealer to several of her friends describing how positive and enjoyable the total process was for all involved. My follow-up activities with the dealership and Ms. Stokley have remained very positive, totally focused on customer satisfaction and most importantly - honest and sincere. Ms. Stokley, her manager and this dealership have set a new standard for us for any future auto purchases. Our thanks to them for changing the auto dealer image. More