Classic Toyota Henderson

Bought the brand new 1794 tundra come to find out it was on consignment from another dealership. That was 45 days ago and now my 30 day tags run out so now I have a $75,000 piece of yard art. And they will on consignment from another dealership. That was 45 days ago and now my 30 day tags run out so now I have a $75,000 piece of yard art. And they will not even return my phone calls. More

So this dealer sees fit to tell you that you need new brakes and other unnecessary work that you really do not need, which is fraud. I took my Tacoma there for an oil and filter change and was told I ne brakes and other unnecessary work that you really do not need, which is fraud. I took my Tacoma there for an oil and filter change and was told I needed new brakes and a new battery. I did not authorize any work on the brakes or battery as I had a "feeling" they were padding my bill. The next day I went to Firestone in Wake Forest, NC and had them check my brakes and battery and I was told that I did not need new brakes or a battery. The brake pads have more than half the padding surface and all testing on the battery indicated it was within specs. So, unless you really enjoy paying for things that you do not need, I would NOT go to Classic Toyota in Henderson, NC. More

i leased another tacoma from classic in Henderson. this was on the 137h of Feb. they cant seem to get the vehicle registration correct. was told by Andrew he would look into the issue & get back to me this was on the 137h of Feb. they cant seem to get the vehicle registration correct. was told by Andrew he would look into the issue & get back to me, which never happened!! it is the 23rd of March & still no registration. this is my 2nd vehicle, there will not be a 3rd. i have to say, Judy attempted to assist with the issue. there was some issue with the dmv, the paper work was returned to dealership, noone bothered to advise me, i did all the follow up & had the necessary form faxed to the dmv, still no registration. i have spent my last $ at this dealership. More

Great to work with friendly staff. They really went the extra mile to find the car I wanted. Michael was great They really went the extra mile to find the car I wanted. Michael was great More

This is the only place you should buy a car from. We had the pleasure of working with Ms. Riley, Brad, George, and Hunter. Words probably couldn't describe how incredibly perfect and memorable this experien the pleasure of working with Ms. Riley, Brad, George, and Hunter. Words probably couldn't describe how incredibly perfect and memorable this experience was. The entire team will work hard to find the best fit for you. Not to mention they do it in about a quarter of the time that any other dealership I've been to has. The lifetime powertrain warranty (for vehicles up to 5 years old and under 80k miles)included by the owner is reason enough to buy here. Where can you buy a used vehicle with a lifetime warranty? Absolutely perfect experience and lifelong customers. More

Discovered them on TrueCar attempting to find out about a 2005 Cadillac Deville. We drove the next day (~6 hours total drive) to look at it. Test drove it and saw the check engine and tire pressure warning o 2005 Cadillac Deville. We drove the next day (~6 hours total drive) to look at it. Test drove it and saw the check engine and tire pressure warning on. This was not told to us on the phone. He said the mechanics can't figure out what's wrong. Talked to another man who said they can't get us a warranty. We told them we wanted a warranty before we even got there. Tried to discount the car if we took it as-is. With the discount, around a total of $8300. We are a family of 3 but only two of us could go that day so we left to talk to the other member of the family. They gave us some paperwork and we said we'd call them soon. Called them 1-2 days later and asked about the engine. Mechanics still can't figure it out. As there is a Cadillac dealership down the road we asked if they could take it there before we purchased it. They agreed to do so. They then tried to say that the check engine light wasn't there until right before we arrived. Confirmed this was a lie because on TrueCar the check engine light was on in an interior photo. Told the salesman who then got us to talked to the second man we talked to that day. Been a couple days and they haven't called back. Went to the website and the car was removed from TrueCar. CarGuru, and the dealership website. They didn't inform us. More

disappointed to find a scratch in the paint and a blemish on one of the wheels after having the vehicle serviced at Classic Toyota Henderson - I would not have come there for service if I had expected that t on one of the wheels after having the vehicle serviced at Classic Toyota Henderson - I would not have come there for service if I had expected that to happen - it's not so likely I will return More

It's not fair to the customer to just type whatever on their service statement! It makes u have dealts about what u were told they did! their service statement! It makes u have dealts about what u were told they did! More

Not really happy about being lied to. Our sales rep was amazing we loved Courtney. It was the finance department. Lied to us on prices. Added many fees they said wouldn’t be there. Lied ab Our sales rep was amazing we loved Courtney. It was the finance department. Lied to us on prices. Added many fees they said wouldn’t be there. Lied about it being a better deal to finance the vehicle instead of buying when we originally went in to buy. Because my husband and I are young, when we looked over the contract they said we didn’t know what we were talking about. Honestly we will never be buying anything from this dealership ever again. Basically screwed us out of a lot of money. More

Beware of “ripoff sticker” i just purchased a new suv at Henderson Toyota and everything was as expected with the usual dealership annoyances (although the sales person I was wi i just purchased a new suv at Henderson Toyota and everything was as expected with the usual dealership annoyances (although the sales person I was with, Edwin, was amazing.) The one thing to watch out for is that on every car and truck they sell they add completely useless dealer extras and try to charge just ridiculous money for them. First, they charge $99 for nitrogen filled tires. This item is worth less than $1 at best. Second, they charge $199 or more for “hand painted pin stripes.” This costs the dealer around $15 per car yet they try to charge you hundreds. Not only are these items ridiculously priced, but they do them to every car on their lot, therefore not giving the customer a choice. While everything else in my experience was OK, I won’t be going back there again because I don’t fully trust any dealership that tries to force customers to buy useless and expensive extras. If you do go to this place, subtract those from the price upfront, then get 10%-11% off (or more for other vehicles). Or better yet, go to a place that doesn’t try to force customers to buy these useless items. More