7 Toyota Dealers near 27537near 27537

Mark Jacobson Toyota is the definition of excellent - Shantel

Mark Jacobson Toyota is the definition of excellent customer service. In particular my sales rep Micheal. He is seasoned, God-fearing, honest, and truly goes above and beyond. He didn't just help me find the right car- he made sure I was taken care of during the entire process. He helped me find transportation while my car was being fixed and personally followed up to ensure everything got resolved long after. Its's rare to find someone who is honest, dependable, and truly invested in helping people. If you are looking for someone who genuinely cares and will do right by you, I highly recommend Micheal.

Since purchasing my Toyota Prius in 2017, I have had - noragorham

Since purchasing my Toyota Prius in 2017, I have had only positive experiences with the Service Department. Ryan was no exception. He put me at ease right away with his kind, quiet and knowledgeable demeanor. He showed flexibility in his ability to answer my concerns.

I recently purchased my new car from Toyota of Roanoke - Littrell

I recently purchased my new car from Toyota of Roanoke Rapids, and I couldn't be happier with the experience! From the moment I walked in the staff made me feel welcomed and valued. They were incredibly knowledgeable, answering all my questions and helping me find the perfect car for my lifestyle and budget! The selection was impressive and financing process was smooth and hassle free. I highly recommend Toyota of Roanoke Rapids!

We have purchased over a dozen vehicles from this - Jdbrady2

We have purchased over a dozen vehicles from this location over the past two and an half decades and have had little to no problems in sales or services. In October of 2025 we purchased a Grand Highlander and again our salesman and finance personnel were great. However, this time we cannot get a simple part successfully delivered. This service department and parts department can’t seem to follow through with a simple small center cap for my wheel. That was lost when they rotated my tires on 05 January 2026. I have had this part on order since March 2026. I checked on the part again on 08 April 2026 and again on 26 May 2026 and told is still on order. I started calling every day on 22 June 2026-24 June 2026 when I was told it would be in on 26 June 2026. Also told that a service person would be out to my home to install. No call no part nothing showed up. On 29 June 2026 I called again and was told “it takes time to make these parts” furthermore I was told that the service manager would call me back today. So far I have received no call and of course no part. I have all my paperwork showing this. If I could I would give this service department a negative on the stars.

The service department is nonexistent at this dealer. - Bmb8774

The service department is nonexistent at this dealer. I purchased the vehicle here and they advised that they do not have qualified staffing to do the repair. I brought this up to Toyota attention and several calls to general manager. They finally said I am not allowed to come to the dealer and take it elsewhere.

The tire rotation was done quickly and I was in and out - ncsweetetoo

The tire rotation was done quickly and I was in and out in under 1 hour.