Back

Classic Toyota Henderson

Henderson, NC

1.7
124 Reviews

205 Toyota Ln

Henderson, NC

27537

Directions

By Type

124 Reviews of Classic Toyota Henderson

April 12, 2018

Happy Customer Nice facility. Everyone from sales to service was very professional and courteous. My overall experience was excellent and I would highly recommend t More

by angiepies4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Renn Ryan Stern Hector Rios, Tre Turner
April 05, 2018

Outstanding We were travelling a long distance on vacation when our older model vehicle had a problem which worried us considerably. We stopped at Henderson’s whe More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Stern, Tre Turner
March 17, 2018

Satisfied customer Our overall expirence at Henderson Toyota was good. The price was fair; friendly salesman; best of all, iis the lifetime warranty on the drive train.. More

by Michael S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hargrove
March 12, 2018

Sold car when they knew we were coming to look at it. Drove nearly 2 hours in the snow to look at and likely buy a vehicle. We told the dealership we would be there by 4. We were ahead of schedule. At More

by LCM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager
Mar 14, 2018 -

Classic Toyota Henderson responded

Please accept our sincere apology if the sales associate told you that the deal had fallen through. We are reviewing all calls, emails, and texts at this time regarding your experience since they are recorded for quality and training purposes. We do operate under a no deposit or hold policy for new and used vehicles due to the fact that customers have looked at our vehicles online and show up without notice to transact in most cases. Our policy is to inform every customer that calls, emails, or texts us of that policy, however as you are aware, in some cases customers do not reach out before to allow us to do this. Our intentions are never to mislead, and as you experienced we try to compensate guests in a manner appropriate when these rare situations arise. Please accept our apology, and we'll contact you after the review process is complete to discuss our findings. Guest Relations

February 27, 2018

First class service. Made me feel right at home. The dealership was clean. Everyone is so friendly. Highly recommended to anyone. I trust what they say. I Will be buying More

by Robert Olearo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Renn
February 26, 2018

Great service from Ryan!! Ryan was professional and courteous. He answers my questions and always let’s me know when I need something before he does anything other than what I More

by Tgladn2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Stern
February 22, 2018

Great service on my truck and great customer service! I will recommend to my family and friends. I will bring my truck back for additional services. More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
February 21, 2018

Wonderful customer service Friendly and accommodating, I never take my vehicle anywhere else! Megan, Ryan and Hector have the best customer service skills! I’m always in and out More

by Slytherin992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Hector, Megan
January 27, 2018

Quite pleased with the purchase and with the staff. I give the people I worked with a very good rating. Edwin Douglas was very thorough and wasn't rushing to finish. The others I worked with were Jame More

by red18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Douglas, James Moody, finance guy
November 25, 2017

Excellence Loving my new 2017 iM! Couldn’t have had a better experience buying a car! Salesman Thomas was very knowledgeable and professional and I appreciated More

by Pam2017iM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas, Josh