Classic Toyota

Great experience We bought our oldest daughter a used Rav4 a year ago and we were very pleased. So we had to go back and we bought our second daughter her Rav4. Mark A We bought our oldest daughter a used Rav4 a year ago and we were very pleased. So we had to go back and we bought our second daughter her Rav4. Mark Andrews is amazing to deal with, very accomidating and fair. It was worth traveling 40 miles to get there and we will definately go back in the future. More

trade leo went above and beyond he is super friendly, great customer service, and did his best for us to get our vehicle it was a pleasure meeting him! leo went above and beyond he is super friendly, great customer service, and did his best for us to get our vehicle it was a pleasure meeting him! More

Leo Melesio- wonderful experience!! I was in the market for a larger vehicle that would accommodate 2 large car seats for my new twins. I originally went to carmax thinking I'd apprecia I was in the market for a larger vehicle that would accommodate 2 large car seats for my new twins. I originally went to carmax thinking I'd appreciate their 'no haggle' approach. However I found them to be unprofessional and not knowledgeable. Luckily I didn't stop my search there. I found a potential highlander on cars.com and gave classic Toyota a call. I was put in touch with Leo Melesio. He was EXCEPTIONAL: extremely knowledgeable, polite, and conscious of my limited time. Everything you'd want when buying a car!! The process was very low stress, painless, and was happy with the final offer and walked out with my beautiful Highlander that I know our family will love for years to come. Thank you Leo!!! More

Keeping it Local is important to me & Classic made it happen One of the BEST car purchasing experiences of my life! I wasn't pressured, I was provided all the information I requested - Classic was very transpar One of the BEST car purchasing experiences of my life! I wasn't pressured, I was provided all the information I requested - Classic was very transparent and that was refreshing. Everyone I encountered was friendly, courteous and helpful. Kudos to Marco Hernandez who steered me to Classis, Jessie Torres for providing me with an extremely pleasant shopping experience and last, Ruben Rodriguez who brought it all together at the end. Also, I surveyed the people waiting while they were having their cars serviced and all 5 of them gave Classic great reviews for: length of wait time, service done right the first time, being treated respectfully and great customer service. Go in with a positive attitude that you are going to be treated fairly. I would buy from them again in a heartbeat. Thank you Classic! More

Scratched the car, refused to help, and were rude! My wife had her 2010 Scion Xd serviced today at Classic Toyota After getting an oil change, she returned to her car to find the hood of her car and ro My wife had her 2010 Scion Xd serviced today at Classic Toyota After getting an oil change, she returned to her car to find the hood of her car and roof had fresh scratches. These are large and deep scratches that are obviously new (please see attached photos). When she brought this to the the attention of the service advisor, Jerry O.Brien and the manager they both told me they would not accept responsibility and were very rude to her. This is ridiculous and I am livid and my wife is upset. You just lost business from two loyal customers that have coming there for over a year. More

We Had the Best Car Shopping Experience at Classic Toyota We went to Classic Toyota to sell our old car and rent a new car. Peter Polanski helped us with everything and he was very friendly, patient and profe We went to Classic Toyota to sell our old car and rent a new car. Peter Polanski helped us with everything and he was very friendly, patient and professional. He answered all of our questions and let both my husband and I test drive the cars we were interested in separately. He took care of our old car and made the process extremely smooth for us. We didn't feel any pressure to make any decision and Peter and his manager did their best to give us the deal we were comfortable and happy with. Once we got all the information we needed and decided to get a car, we signed the papers, they got the old car's keys and after only 20 minutes, we were on our way with a 2016 Camry. We call that good customer service and definitely recommend Classic Toyota and working with Peter to anyone who is interested in renting or buying a Toyota. More

All Good, All Pro Leased a Scion iA from Classic Toyota Scion. It was a seamless, enjoyable experience. Randy Meyer and John Ringer are consummate professionals. I hig Leased a Scion iA from Classic Toyota Scion. It was a seamless, enjoyable experience. Randy Meyer and John Ringer are consummate professionals. I highly recommend this dealership. More

Happy customer !!! Went to Classic to see my options, met with Kashif Mirza, with the great personality and knowledge of the vehicles, he sat me down, found out my needs Went to Classic to see my options, met with Kashif Mirza, with the great personality and knowledge of the vehicles, he sat me down, found out my needs and put me on my desired car and drove off with my brand new Prius with the help of Douglas ( manager ) to help me with my credit issue and provide me with low interest rate. Thank you Classic and especially Kashif for all your help !!! Happy Customer !!!' More

Scott Ruscheinsky was a great salesman to work with! After shopping at another Toyota dealership in the area, we went to Classic Toyota in Waukegan, and had an all around nice, stress free experience in After shopping at another Toyota dealership in the area, we went to Classic Toyota in Waukegan, and had an all around nice, stress free experience in buying a new car. Scott was very knowledgeable about the cars on the lot, and did not pressure us in any way. Scott is also upbeat and personable. Everyone we encountered throughout the process was easy to work with. More

Poor Salesman Salesman kicked me out of the dealership when negotiating got serious. Did not want to discuss what it would take to get the car. Poor representative Salesman kicked me out of the dealership when negotiating got serious. Did not want to discuss what it would take to get the car. Poor representative of the dealership. Sales manager did not get involved in saving the sale. More