Classic Toyota of Tyler

They sell cars that they know are messed up. I would love to warn everyone to stay away from Classic Toyota in Tyler Texas. They have the worst customer service and they sell cars that they know I would love to warn everyone to stay away from Classic Toyota in Tyler Texas. They have the worst customer service and they sell cars that they know are bad and they will not fix the cars even if the car is under warranty. The staff at Classic Toyota have treated me terrible. Please do not buy a car from there, they are horrible and they have treated me like a dog. More

Customer Service My previous version of this post cast a dark light on this dealership, but after a recent call with the manager Phil McDaniels, that's been put aside. My previous version of this post cast a dark light on this dealership, but after a recent call with the manager Phil McDaniels, that's been put aside. It seemed that it was primarily a lack of communication and standards missed that caused the bad experience during the service on our truck. They know how to fix their mistakes, which shows a lot for their dealership. More

Gary and Brandon are guys you can trust - they were knowledgeable of their vehicles as well as of their competitors, they didn't hassle us, and helped my fiancé and I make the right choice for our firs knowledgeable of their vehicles as well as of their competitors, they didn't hassle us, and helped my fiancé and I make the right choice for our first car More

Wanted to buy a new car.....Since I live in Tyler, I went to Classic..... Did not have lots of Prius, on the lot. But I got one,Saved about $1,000.00 off MSRP. to Classic..... Did not have lots of Prius, on the lot. But I got one,Saved about $1,000.00 off MSRP. More

Hideous experience! Wanted another Toyota Camry (would have been my 4th); the ignorant Carlos ignored me to convince my spouse to buy another used Prius Thank God we unloaded this unbelievable lemon. have been my 4th); the ignorant Carlos ignored me to convince my spouse to buy another used Prius Thank God we unloaded this unbelievable lemon. We're back to buying great Toyotas from a reputable dealer who actually listens to the customer/driver! Would never, ever do business with these folks again! They have total disregard for any driver (even if they're 20 year Toyota customers). More

I brought my car in for a 60k service. I was told my brakes needed repair. I had just had this dealer repair my brakes a few months earlier and wasn't satisfied so I went to my trusted repair shop to g brakes needed repair. I had just had this dealer repair my brakes a few months earlier and wasn't satisfied so I went to my trusted repair shop to get the brakes done. To make a long story short. I had brake rotors turned 3 times in less than a year. Two times in less than 5,000 miles. I feel this dealer makes a quick buck on their customers once they get the car into the shop. They take that opportunity to do unnecessary work and most customers blindly trust the dealers expertise. I have a hard time believing any car needs brake repairs 3 times in less than 7,000 miles. This past 12 months I spent close to $900.00 for brakes. If they hadn't sold m on their advantage package that supposedly saves me money on routine maintenance, I wouldn't take the car there again. The pre-paid oil changes I have had so far have cost me a small fortune in repairs on a car that was supposed to be "Certified pre-owned" ad checked out by them for needed repairs. More

purchased a used 2008 lexus rx350, recieved a good trade-in price and average decent price on the lexus. sales team, very nice, had the car detailed the next day at no charge. great service. viewed th trade-in price and average decent price on the lexus. sales team, very nice, had the car detailed the next day at no charge. great service. viewed the car on fri, went home and did some research and purchased the car on sat. More