Classic Volkswagen
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I was towed from Kopell, PA when my VW started beeping, five lights went on on my dash board and my speedometer dropped to zero. Luckily, my car still seemed to work. I called Ganley in Bedford and they five lights went on on my dash board and my speedometer dropped to zero. Luckily, my car still seemed to work. I called Ganley in Bedford and they were very very helpful. I spoke to Mike each time and he was patient, informative and kind. He gave me the number for roadside assistance. I was towed right to the Bedford dealership and very please with the fast service and efficient work that was done to my car. More
Paul did a fantastic job. His level of service,knowledge and professionalism was outstanding.He did a great gob of explaining the options ,features , financing and compared the CC to other similar vehicles. and professionalism was outstanding.He did a great gob of explaining the options ,features , financing and compared the CC to other similar vehicles. Paul went above and beyond by arranging a convenient delivery of the vehicle . I find the need to have 250 characters annoying. More
My experience with the service department is always very pleasurable. The desk staff is extremely helpful and nice to be around. They always seem to want the best for their customers. The work that I've had pleasurable. The desk staff is extremely helpful and nice to be around. They always seem to want the best for their customers. The work that I've had done on my Jetta has always been above par...I've never had any issues after having service done on my car after visiting this dealership. More
I had a wonderful experience. Scott was attentive,stayed late for us,and walked us through everything we needed. A wonderful dealership.The people like Amy at the desk were helpful and I was shown a variety late for us,and walked us through everything we needed. A wonderful dealership.The people like Amy at the desk were helpful and I was shown a variety of choices to my category of what I liked. Very helpful and informative. More
The staff at Classic VW are the most courteous that I have ever experienced. I have been buyting cars for a long time and without a doubt these are the best service people that I have ever dealt with. Th have ever experienced. I have been buyting cars for a long time and without a doubt these are the best service people that I have ever dealt with. They always manage to squeeze me in no matter how busy they are. I drive a 100+ miles a day. I can call them about a concern I have with the car and they will try explain it to me and/or schedule me in. I had a concern with the Low Tire Sensor and had called the service mgr. to find out what was going on. He took the time and explained the causes and solutions over the phone. He took the time to make sure I understood the situation. This kind of service is unheard today! They are to be commended for the job they do! More
I would like to extend my most sincere thanks to Scott for his work and friendly customer service during my recent vehicle purchase. Scott was very helpful from the test drive all the way down to the last for his work and friendly customer service during my recent vehicle purchase. Scott was very helpful from the test drive all the way down to the last signature on my lease application. This was my first 'new car' experience and Scott made the process very simple and easy. His knowledge and expertise make him a valuable asset to the Classic organization. I would not hesitate to suggest Classic to a friend or family member. This was my first purchase, but I would not anticipate it being my last. More
I was extremely happy with my overall experience, working with Jerry and Kathy. Extremely professional, helpful and courteous. Car was priced exactly where I needed it to be, and has been a pleasure to own with Jerry and Kathy. Extremely professional, helpful and courteous. Car was priced exactly where I needed it to be, and has been a pleasure to own. I'd recommend Classic VW, Jerry and his team to anyone. More



