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Classic Volkswagen
Mentor, OH
303 Reviews
Classic Volkswagen got its start in 1980 and ever since we first opened our doors we have remained dedicated to exceeding your expectations. In fact, from the moment you walk into Classic Volkswagen you’ll notice that we aren’t like any other dealership in the area. Our easy-going environment makes it easy to browse at your leisure without any pressure. Most importantly, there are no gimmicks or complicated shopping processes at Classic Volkswagen. We streamline everything so you can find exactly what you’re looking for quickly without the hassle.
Since the first Volkswagen made its debut, the brand has continued to be recognized for its innovation and high quality standards. Every Volkswagen is built to the highest factory standards and the result is a true precision machine. These are some of the many reasons why we are so proud to stand beside the Volkswagen brand. In fact, we carry the full lineup of vehicles, including the Tiguan, Jetta and Passat. The Volkswagen lineup has so much to offer and there is so much to choose from!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 303 reviews
Verified Customer
August 17, 2026
Great service, super attentive to what I was looking for. Felt very comfortable doing business here. for. Felt very comfortable doing business here. More
by JOCELYN.PETTITT
August 10, 2026
Classic Volkswagen in Mentor is the very best ever. I have had 16 years of spectacular service. Everyone is friendly and caring. The staff is wonderful . Thank you Jay and everyone.. I have had 16 years of spectacular service. Everyone is friendly and caring. The staff is wonderful . Thank you Jay and everyone.. More
by JEAN N Bolton
Employees Worked With
Other Employees :
Service and sales people are great!
August 08, 2026
Great customer service! Good job team! Best VW dealership in northeast Ohio. Mark is always exceptional! Good job team! Best VW dealership in northeast Ohio. Mark is always exceptional! More
by MPOTOKAR
August 06, 2026
The staff was very professional and thorough and kept me updated on the process. Was able to provide a loaner car during the service much appreciated. updated on the process. Was able to provide a loaner car during the service much appreciated. More
by ambermcguire
August 05, 2026
Great experience with the team at Classic. All the folks we dealt with were friendly, knowledgeable and quick to respond to our questions. The car we wanted wasn’t in their inventory but they All the folks we dealt with were friendly, knowledgeable and quick to respond to our questions. The car we wanted wasn’t in their inventory but they did a search and found the exact care while we were traveling out of state. We gave them the approval over the phone and they placed the car on hold until we returned a week later. This was our first experience with this dealership and it won’t be our last. More
by Frank P
