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Classic Volkswagen
Mentor, OH
220 Reviews
Classic Volkswagen got its start in 1980 and ever since we first opened our doors we have remained dedicated to exceeding your expectations. In fact, from the moment you walk into Classic Volkswagen you’ll notice that we aren’t like any other dealership in the area. Our easy-going environment makes it easy to browse at your leisure without any pressure. Most importantly, there are no gimmicks or complicated shopping processes at Classic Volkswagen. We streamline everything so you can find exactly what you’re looking for quickly without the hassle.
Since the first Volkswagen made its debut, the brand has continued to be recognized for its innovation and high quality standards. Every Volkswagen is built to the highest factory standards and the result is a true precision machine. These are some of the many reasons why we are so proud to stand beside the Volkswagen brand. In fact, we carry the full lineup of vehicles, including the Tiguan, Jetta and Passat. The Volkswagen lineup has so much to offer and there is so much to choose from!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 220 reviews
April 07, 2026
We recently purchased a new Volkswagen and are extremely satisfied with the process. Our salesperson Sean Palko was very knowledgeable, thoughtful, and friendly. We never felt pressured. Sean and the other satisfied with the process. Our salesperson Sean Palko was very knowledgeable, thoughtful, and friendly. We never felt pressured. Sean and the other VW staff were helpful and listened to all of our questions. More
by sweetpebbles
Employees Worked With
Sean Palko
April 05, 2026
Mark is so nice and efficient! I love that I get a video of what the mechanic worked on. This service dealership is so thorough!. I didn’t buy my car at this dealership but I plan I love that I get a video of what the mechanic worked on. This service dealership is so thorough!. I didn’t buy my car at this dealership but I plan on upgrading possibly next year and I am definitely buying from this dealership. More
by sharon.vorous18
Verified CustomerEmployees Worked With
Mark
April 05, 2026
Pleasure to work with they fixed the problem that I had with my car. Would go back again. with my car. Would go back again. More
by rhansent38
March 30, 2026
This was the best experience I have ever had at a dealership and would recommend this dealer to anyone! dealership and would recommend this dealer to anyone! More
by JMAIER0
March 30, 2026
My family and I have been purchasing from VW for many years. Sean Palko is our salesman, and he is wonderful. Never pushy and always listens to your needs. The rest of the staff is also very friendly years. Sean Palko is our salesman, and he is wonderful. Never pushy and always listens to your needs. The rest of the staff is also very friendly and approachable. I would highly recommend VW. More
by Carol
March 27, 2026
The service staff here is great. They are efficient and very knowledgeable. They always inform me of everything. Loaner car if needed is provided. They are efficient and very knowledgeable. They always inform me of everything. Loaner car if needed is provided. More
by RICK.WOECKENER
Employees Worked With
Mark
March 27, 2026
Always helpful, thorough and efficient. I trust this service department and I feel as though my car is truly in the hands of professionals. I trust this service department and I feel as though my car is truly in the hands of professionals. More
by Nurbas3
Employees Worked With
J Maier
March 19, 2026
This team is absolutely fantastic! They are patient and kind. Always honest and never pushy. This visit was a bit expensive but they usually help me with coupons where they can. Couldn They are patient and kind. Always honest and never pushy. This visit was a bit expensive but they usually help me with coupons where they can. Couldn’t ask for a better team. Thank you More
by JEWLESB01
March 11, 2026
My experience at Classic VW was painless and quick. They valued my time and understood my needs. I would highly recommend John Namciu as your sales person. They valued my time and understood my needs. I would highly recommend John Namciu as your sales person. More
by JT
March 08, 2026
My wife and I were very comfortable. Salesman Sean Palko was not pushy at all and knowledgeable explaining features of the car and pricing. Salesman Sean Palko was not pushy at all and knowledgeable explaining features of the car and pricing. More
by davin72
Employees Worked With
Sean Palko
