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Classic Volkswagen
Mentor, OH
349 Reviews
Classic Volkswagen got its start in 1980 and ever since we first opened our doors we have remained dedicated to exceeding your expectations. In fact, from the moment you walk into Classic Volkswagen you’ll notice that we aren’t like any other dealership in the area. Our easy-going environment makes it easy to browse at your leisure without any pressure. Most importantly, there are no gimmicks or complicated shopping processes at Classic Volkswagen. We streamline everything so you can find exactly what you’re looking for quickly without the hassle.
Since the first Volkswagen made its debut, the brand has continued to be recognized for its innovation and high quality standards. Every Volkswagen is built to the highest factory standards and the result is a true precision machine. These are some of the many reasons why we are so proud to stand beside the Volkswagen brand. In fact, we carry the full lineup of vehicles, including the Tiguan, Jetta and Passat. The Volkswagen lineup has so much to offer and there is so much to choose from!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 349 reviews
October 24, 2026
Every time I go in the service is very good. they have you in and out in no time. They explain everything that they are doing. they have you in and out in no time. They explain everything that they are doing. More
by bobchristian33
Verified Customer
October 22, 2026
The Service Department is outstanding. I had a problem with an oil leak, and they quickly came to my rescue by providing a loaner car, making the repair, and getting me back on the road a I had a problem with an oil leak, and they quickly came to my rescue by providing a loaner car, making the repair, and getting me back on the road again. Jay, the Service Manager, and Mark, the Service Writer were so helpful in keeping me up to date with the progress of the repair, and returned the car washed and ready to go. I can't say enough good things about Classic VW, and their fantastic Service Team. More
by billhartman
October 20, 2026
Excellent sales staff, Alvaro and Sean. Alvaro Sainz is an excellent salesman, very professional, very patient and above all very friendly. The whole process from start to finish was re Alvaro Sainz is an excellent salesman, very professional, very patient and above all very friendly. The whole process from start to finish was relaxing, not rushed and all things were handled very quickly and confidently. My wife and I will definitely be back when the time comes to purchase another vehicle from Classic VW. Very well-done team! More
by MLYERLY
Employees Worked With
Alvaro Sainz
October 18, 2026
The staff -all the staff-service manager and his staff -sales person Alvero -finance manager Andrew. I couldn’t have asked for a better experience. They were all so great to work with. Service always pat -sales person Alvero -finance manager Andrew. I couldn’t have asked for a better experience. They were all so great to work with. Service always patient and helpful. The GM Joe has been wonderful. Thank you Classic Volkswagen -will send all of my friends More
by ginnene
October 16, 2026
While I am thrilled with the VW ID Buzz, I have been frustrated with some charging anomalies. The Mentor Classic Service Department has been gracious with my requests and generous with the ID 4 loaner. frustrated with some charging anomalies. The Mentor Classic Service Department has been gracious with my requests and generous with the ID 4 loaner. I feel like I have partners that will help me should anything recur. More
by david93scott
Employees Worked With
Mark Potokar
October 16, 2026
I have been a customer here for over 15 years and have always received excellent service and care- and now with a warm friendly greeting! always received excellent service and care- and now with a warm friendly greeting! More
by brenirk
