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Classic Volkswagen
Mentor, OH
236 Reviews
Classic Volkswagen got its start in 1980 and ever since we first opened our doors we have remained dedicated to exceeding your expectations. In fact, from the moment you walk into Classic Volkswagen you’ll notice that we aren’t like any other dealership in the area. Our easy-going environment makes it easy to browse at your leisure without any pressure. Most importantly, there are no gimmicks or complicated shopping processes at Classic Volkswagen. We streamline everything so you can find exactly what you’re looking for quickly without the hassle.
Since the first Volkswagen made its debut, the brand has continued to be recognized for its innovation and high quality standards. Every Volkswagen is built to the highest factory standards and the result is a true precision machine. These are some of the many reasons why we are so proud to stand beside the Volkswagen brand. In fact, we carry the full lineup of vehicles, including the Tiguan, Jetta and Passat. The Volkswagen lineup has so much to offer and there is so much to choose from!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 236 reviews
May 25, 2026
i have alway been taken care of in a friendly, respectful and with a personal touch caveat VW. next time i clean my car inside first before I come. lol and with a personal touch caveat VW. next time i clean my car inside first before I come. lol More
by LMACSTR
Verified Customer
May 24, 2026
Professional and friendly sales associates. Always a pleasure to visit for Service or Purchase. They have a complete inventory of new and used vehicles. Always a pleasure to visit for Service or Purchase. They have a complete inventory of new and used vehicles. More
by hansen68
Employees Worked With
May 16, 2026
They are very precise about what they are going to do and why they are going to do it. They give you options and your choice in the end. They seem to stick to the time and cost estimates. why they are going to do it. They give you options and your choice in the end. They seem to stick to the time and cost estimates. More
by JAYHX50
Employees Worked With
Jay
May 12, 2026
Doesn't feel like they are making much of an effort to solve problems.. oil changes.. tires.. sure.. but the pesky misfire.. why my automatic wipers stopped working.. all seems a stretch.. solve problems.. oil changes.. tires.. sure.. but the pesky misfire.. why my automatic wipers stopped working.. all seems a stretch.. More
by huub.bouten
Employees Worked With
dunno..
May 11, 2026
The sales professional I dealt with was Morgan Stewart. She was great answered all my calls and concerns. Also I spoke with Sean, the Finance manager, who was also extremely helpful. She was great answered all my calls and concerns. Also I spoke with Sean, the Finance manager, who was also extremely helpful. More
by ARTHUR.D
Employees Worked With
Other Employees :
Sean, the Finance manager
May 10, 2026
The attention and expertise of the staff at Classic is exceptional. The sales people are very well trained and answered all my questions regarding the vehicle I was potentially going to purchase. The faci exceptional. The sales people are very well trained and answered all my questions regarding the vehicle I was potentially going to purchase. The facility is clean inside and outside and made me feel comfortable there. More
by TLR2208
Employees Worked With
Alvaro Sainz, Joe and Andrew
May 07, 2026
As always the support that Classic VW provides is unusual and unique. Volkswagen slow rolled any level of support but Classic made up for it with the support they provided. Jay Meier does a fantastic job a and unique. Volkswagen slow rolled any level of support but Classic made up for it with the support they provided. Jay Meier does a fantastic job and has for the past ten years for us. More
by scott.brown3
Employees Worked With
Did not work with anyone else
May 06, 2026
I had a problem with my Jetta that happened late Saturday afternoon. I called the service department first thing Monday morning and they were able to get me in by 10:00 to check on my concerns and reassure m afternoon. I called the service department first thing Monday morning and they were able to get me in by 10:00 to check on my concerns and reassure me that everything was in good working order. I really appreciate their help. More
by BDGLADROW
May 05, 2026
I had a great experience at Classic Volkswagen! Morgan Stewart was very helpful and made it so easy to lease my new Tiguan. Thank you to Morgan, Christian and Andrew for all your help! Morgan Stewart was very helpful and made it so easy to lease my new Tiguan. Thank you to Morgan, Christian and Andrew for all your help! More
by Alexisb
May 04, 2026
The dealership took great care of my lower bumper valance repair. They were also able to mount and balance 2 new tires and an alignment. Had me in and out of the repair shop quickly. repair. They were also able to mount and balance 2 new tires and an alignment. Had me in and out of the repair shop quickly. More
by fatdubsfatman
Employees Worked With
Jay Maier
