Classic Volkswagen

Classic VW customer for decades, always a good experience in every aspect. Staff in front and in back are always outstanding and engaging. However this visit was a departure from their usual efficiency. A in every aspect. Staff in front and in back are always outstanding and engaging. However this visit was a departure from their usual efficiency. A problem with the battery / key fob & dashboard icon has been ongoing. Battery replacements did not work and an appointment was necessary. Assured that the matter was resolved, the same issue occurred before I left the lot. A second look at the issue may or may not have solved the 'icon' from coming on in the future. They seemed puzzled, uncertain in this matter- a departure for this staff. I am sure this is only a momentary hiccup in what has always been excellent and remains the main reason we have purchased 6 plus cars from the dealership. More

Were able to repair broken water pump as an emergency repair. Very impressed and greatful. Really like the mechanic video updates on repair status. Really a class operation. repair. Very impressed and greatful. Really like the mechanic video updates on repair status. Really a class operation. More

Shout out to Sean Palko for helping me get my 2026 Tiguan. I wanted a 2026 vw Tiguan SEL R-Line with a brown interior and light exterior. Sean and team went above and beyond to find one many miles awa Tiguan. I wanted a 2026 vw Tiguan SEL R-Line with a brown interior and light exterior. Sean and team went above and beyond to find one many miles away and brought it in. It was a perfect match. Sean also was extremely professional, responsive and great at customer service. 5 stars to Sean! You have another happy customer! More

My service advisor did a great job keeping me in the loop and throughly explaining everything. He treated me with respect and kindness. I highly recommend taking your VW here for service. and throughly explaining everything. He treated me with respect and kindness. I highly recommend taking your VW here for service. More

I think it’s a bit pricey $189 for a wiper motor fuse that took about 10 minutes to fix that took about 10 minutes to fix More

As always - service and quality was amazing. Love this dealership and so happy with my choice to work with Volkswagon Love this dealership and so happy with my choice to work with Volkswagon More

Classic VW Mentor has outstanding customer service. The whole staff made my buying experience very pleasant The whole staff made my buying experience very pleasant More

I have buying cars from the Classic dealership for years. The service department is one of the main reasons I continue to go there. They are professional, helpful and give my vehicle back in great condition. The service department is one of the main reasons I continue to go there. They are professional, helpful and give my vehicle back in great condition. More

Love working with the service team, both Jake and Mark are great. I don’t take our vehicles anywhere but Mentor VW. are great. I don’t take our vehicles anywhere but Mentor VW. More

Great service would definitely recommend Classic Service to anyone. Always friendly and helpful. Thank you to anyone. Always friendly and helpful. Thank you More