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Classic Volkswagen - Service Center

Mentor, OH

4.6
32 Reviews

32 Reviews of Classic Volkswagen - Service Center

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September 15, 2025

The overall costs are high. . but the level of of service is excellent. Staff wonderful. More

by 329manchester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
September 15, 2025

Quick and efficient. Two issues were resolved with one visit. I have encouraged others to go to Classic VW in Mentor. More

by david93scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Hodgkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Bleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

Great Service. Facility clean and efficient. Much appreciated the car wash prior to delivery. 15 words too many. More

by JMILLERFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mohr
September 07, 2025

Great service / had an immediate problem which I was given options for — felt very supported by the team from the moment I called. Couldn’t ask for better! More

by SJR49RVD43PP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whole Service Department
September 06, 2025

Thank you Jay and all your assistants- great team- you take great care of my 2016 Eos. More

by SJR49RVD43PP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Bleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

The only reason I did not give a 5 was overpriced work. The representative showed me how to program the radio after prompting and he was most helpful then. I still felt that $200 was a little pricey to More

by barbur1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Hodgkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Bleck
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

So friendly, fast and knowledgeable. Easy to work with, love the videos they always provide. More

by pvilabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamier williams
August 27, 2025

Great service! All the work is estimated and explained in detail which I appreciate. They take care of my Volkswagen every 10,000 miles! More

by Princess_software
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich in service (I think)
August 21, 2025

I had to bring vehicle in for a check engine light, it was covered under my extended warranty.Service handle everything perfectly. More

by RICE.RODNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Hodgkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

There when I needed them and speedy repair. I have a high-level of trust that the work is getting done correctly and honestly. More

by Princess_software
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Bleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
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