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Clay Cooley Chrysler Dodge Jeep Ram
Irving, TX
313 Reviews
Clay Cooley Chrysler Jeep Dodge Ram of Irving, TX. has been serving you as a Metroplex area dealer with professional sales and service for many years. Family owned for over 20 years, Clay and his family have served the community meeting your Sales and Service needs.
We believe that selling you a car - taking care of your automotive needs - is not a one-time event; rather we view your purchase as the beginning of a continuous ongoing relationship, the start of an ongoing sales and service bond with you, your family and your friends.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 313 reviews
November 18, 2023
Very polite and efficient when dropping off my wife’s Durango for some maintenance. Couldn’t be happier with the entire process. Would definitely make the drive there for anything vehicle related. Durango for some maintenance. Couldn’t be happier with the entire process. Would definitely make the drive there for anything vehicle related. More
by eg_perkins
Employees Worked With
November 18, 2023
David, hands down is the best to work with. He is honest and puts integrity above everything. My jeep was fixed promptly and would 10/10 go back again. He is honest and puts integrity above everything. My jeep was fixed promptly and would 10/10 go back again. More
by dmvelazquez
Employees Worked With
David
November 17, 2023
Very polite, friendly and kept me in the know of where my vehicle was in the service bay. vehicle was in the service bay. More
by mslette770
Employees Worked With
November 16, 2023
Shannon did an awesome job with the repairs on our 2023 Jeep Grand Cherokee thank you Shannon Jeep Grand Cherokee thank you Shannon More
by vance
November 11, 2023
The service advisors went above and beyond in order to make my experience as smooth as possible! make my experience as smooth as possible! More
by Helicopter_7
September 18, 2023
I have bent over backwards trying to work with these people! This dealership is the worst! Clay Cooley doesn't give a xxxx! It is clear by the turn over of employees. I ordered a 2500 Ram and the e people! This dealership is the worst! Clay Cooley doesn't give a xxxx! It is clear by the turn over of employees. I ordered a 2500 Ram and the experience has been everything but GOOD! I went through FOUR sales people before taking delivery! Then I was texted by the 4th salesperson detailing how I failed to fill out the survey correctly! My window sticker got lost! I had to contact the Dealer when the TRUCK arrived! Now I have been trying to get warranty work done and was told I can walk home while THEY find out whats wrong with it! Trust me people, I have been in the Dealership business in my past and you will want to STAY AWAY! More
by marklee91765
Employees Worked With
January 30, 2023
They are not trustworthy. Don’t waste your time!! I have given them 3 chances and each experience was awful and a waste of my time. Please do not come here. I had inquired Don’t waste your time!! I have given them 3 chances and each experience was awful and a waste of my time. Please do not come here. I had inquired about a vehicle and had set up an appointment to view the vehicle. Before i even VIEWED the vehicle they wanted my SSN. I said no i would like to see the vehicle first to make sure I even like it? I had told the salesman the payments i was wanting and my limit. He proceeded without stating “that’s not something achievable” or anything indicating that maybe i should look at something more realistic. Instead he continued to show me the vehicle and run my credit!! He then showed me the payments i would be looking at and it was over $500 of my budget????? I was in shock that he would even show me this thinking I’d agree to it. Not only that they wanted to charge me 4k worth of a “warranty” i immediately said take that off. They also wanted to give me 5k less than what my trade in is worth. (i did my research prior). This also was a USED vehicle but they had put so much extra stuff the cost of the vehicle went UP! Basically buying a new one for the same vehicle. They are RIDICULOUS. When the “managers” came to speak with us they were extremely RUDE and acted so arrogant. This was not a pleasant experience and a COMPLETE waste of my time! Mind you i have purchased my first vehicle here and it was a horrible experience! I was lied to and i caught them before i signed papers! I trusted that this experience would be different and it wasn’t. Please be careful if you do come do not let them take advantage of you. Best bet is to go elsewhere. More
by Lorenhilaria
Employees Worked With
Caleb
January 19, 2023
had service work done yesterday paid to have the tires rotated when I got home, I realized they had not been not sure now if they did any or all of what I paid for I will not be returning as a custom rotated when I got home, I realized they had not been not sure now if they did any or all of what I paid for I will not be returning as a customer for service or anything else More
by smays
Employees Worked With
heather
