
Clay Cooley Chrysler Dodge Jeep Ram
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 244 reviews
Travis & John made the process every easy and special for my wife. Thank you gentlemen for everything you all did for my family and it. The wife is happy so I’m happy! my wife. Thank you gentlemen for everything you all did for my family and it. The wife is happy so I’m happy! More
Out of town buyers but the manager John Williams and the sales rep Robert made it super easy and gave us a great deal. Will recommend family and friends from Idaho and send them down your way!! sales rep Robert made it super easy and gave us a great deal. Will recommend family and friends from Idaho and send them down your way!! More
I went to trade in a car that had a lot of negative equity on it... they paid it off completely and I was able to to happily drive out with a brand new RAM! Everyone wAs very helpful, though I did no equity on it... they paid it off completely and I was able to to happily drive out with a brand new RAM! Everyone wAs very helpful, though I did not get everyone’s name the two sales people that helped me with the process were Perla and Travis.. I give them both a five star! More
Phenomenal service! Everybody is very professional and friendly! My sales person Daniel Barreto went above and beyond! Maria is very genuine young lady! I am very satisfied with my purchased and the peopl friendly! My sales person Daniel Barreto went above and beyond! Maria is very genuine young lady! I am very satisfied with my purchased and the people that helped me! More
I had contacted Victor by email and decided to stop by and meet him and look at a truck I had inquired about. My wife and I arrived and Victor made himself available to us and was a delight to work with. and meet him and look at a truck I had inquired about. My wife and I arrived and Victor made himself available to us and was a delight to work with. He brought not one but 2 different trucks for us to consider, he was available to answer questions and allowed us to take multiple test drives. Victor made our decision extremely easy.. Next we had to negotiate the right price and Pedro was willing to work with us and allowed more for my trade than other dealers had offered. These 2 gentlemen made our buying experience an easy one. Before we left we were introduced to Maria, this young lady explained all the systems in my new Ram and wanted to make sure that all my questions were answered. She programmed my phone, set my work and home to my navigation and has contacted me after the sale to make sure all is well. This dealership has earned me and my family as customers for life, More
Sales Agent David Diamond found me vehicle valued higher than the dealership up the street. David voluntarily gave up his commission and gave so much of himself to make sure I got the best monthly price and than the dealership up the street. David voluntarily gave up his commission and gave so much of himself to make sure I got the best monthly price and best interest rate. David continued working with me every step of my financing and far beyond. Clearly, David raises the top standard. More
Stay Away From Clay Two years ago, I bought a Jeep Cherokee from this dealership. Since then, I have had several very bad interactions with the dealership. Today was Two years ago, I bought a Jeep Cherokee from this dealership. Since then, I have had several very bad interactions with the dealership. Today was the straw that broke the camel's back. They lured me in with an offer for my son's car that we purchased two years ago. They would not even come close to honoring their offer. The only vehicle they said to match their extremely restrictive criteria did not even start. The next closest had 4500+miles without being titled and they wanted me to throw in a couple of thousand dollars to sweeten the deal. More
If I could rate them a 0 I would. I am a first time car buyer and so I went car shopping with no expectations on the type of car I could get. I went in wanting to look at a 20,000 car or less. They pulled buyer and so I went car shopping with no expectations on the type of car I could get. I went in wanting to look at a 20,000 car or less. They pulled 2 cars that they thought would work for me and I liked neither. I was trying to leave and go to Mazda because I know their cars are more reasonably priced for new buyers like me. The MANAGER stopped me outside asking what I would like. I told him and he directing me to a 40,000 car explaining I could get that car for the price I need. After 3 hours of reassuring me on a $450 a month price with 0 down we took a break and even let me take the car to lunch! Making me believe this is basically a done deal he was just getting paper work. On the 5th hour he sent the finance guy to me with a price of $588 with 1k down. Obviously incredibly higher than the we agreed on. I said absolutely not and for the second time tried to walk out this time incredibly pissed due to being promised a certain price for 5 hours!! After everyone saw I was pissed the finance guy came up to me to reassure me that whoever spoke to me was absolutely wrong for ever telling me that. They finally offered me a deal of $489 a month which should not be allowed but at that point I was so mad I left the deal and went to Mazda to get a brand new car for cheaper than they could offer me. That manager is absolutely horrible. • • I will like to say that Charles the finance guy (I hope that’s his name) is absolutely amazing and is 100% straight forward of what I could and could not do. If I could rate him alone 5+ stars I would. More
If I could select NO stars, I would. I received a form text message about 20 minutes ago from them saying we received your credit application. Knowing I did not fill one out since my vehicle is paid for & text message about 20 minutes ago from them saying we received your credit application. Knowing I did not fill one out since my vehicle is paid for & what I'm buying is about half the cost of my vehicle's value, I asked when it was submitted, what vehicle it was for but they would not answer the question. I knew it didn't happen & we're trying to weasel out of it instead of being honest. Apparently, this type behavior is the norm for this dealership. More