Clay Cooley Chrysler Dodge Jeep Ram

It was overall good. The car was washed as well. I am told the warranty repair has to be rescheduled due parts not available. Looking forward to visit the dealership when The car was washed as well. I am told the warranty repair has to be rescheduled due parts not available. Looking forward to visit the dealership when parts arrived. More

Fast and good service Took care of my vehicle quickly and easily with no problems. easily with no problems. More

I want to say thank you for going the extra mile to make sure everything was OK with my car. Thanks again! Ms.Vee sure everything was OK with my car. Thanks again! Ms.Vee More

HORRIBLE, HORRIBLE, SERVICE DEPARTMENT. I was greeted by some guy who was wearing street clothes and left me sitting in my car as he and several other attendants sat chit-chatting. I have n I was greeted by some guy who was wearing street clothes and left me sitting in my car as he and several other attendants sat chit-chatting. I have no idea if he is an employee or not. But he was kind enough to tell me that an advisor would soon help me. 10 minutes after the greeting. ..an advisor showed up. All I wanted was an oil change. There were 4 people chatting with the unidentified guy as I waited. Why couldn't they help me? They could have chatted in the back where it wouldn't appear that they were ignoring customers. There was only person in that service bay who seemed interested in customer service. Thank you Misty for helping me when no one else would!! The other advisors were out getting breakfast as my completed car waited for 45 minutes on the ramp ready to go. I would have waited longer had I not spoken up and insisted that someone give me my keys and bill so I could leave. I am thankful to Misty for helping me. The other advisors eventually pulled up with food bags in hand halfway thru Misty checking me out. Anywho, I will be joining with a few friends of mine to inform people of the horrible service we have all received from Clay Cooley Jeep Service Department. I should have paid attention to my friends warnings about the horrible service offered at Clay Cooley. I won't return and will be letting everyone else know about that dealership as well. I'll try Grapevine Jeep next time I need an oil change. Prayerfully, they're better More

My wait time was short and she explained in detail. The service was excellent, and I enjoyed the accommodation The service was excellent, and I enjoyed the accommodation More

Friendly and clean Friendly staff and a clean environment.Left my jeep cleaner than when it came in I really like that environment.Left my jeep cleaner than when it came in I really like that More

Excellent customer service. I received excellent customer service from James and Sarah. They took great care of me. I received excellent customer service from James and Sarah. They took great care of me. More

Tire Rotation on 4x4 dually and they did the rotation but didn't set the tire pressure to the spec's outlined on the door. Why? didn't set the tire pressure to the spec's outlined on the door. Why? More

Everything they did was fine. I wish they were more proactive in getting my car to the other dealer for repairs. It sat long enough for the battery to die I wish they were more proactive in getting my car to the other dealer for repairs. It sat long enough for the battery to die More

Ongoing issues with reconnect still having issues, but dealership tried really hard Good communication and follow through dealership tried really hard Good communication and follow through More