
Clay Cooley Chrysler Dodge Jeep Ram
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 399 reviews
I had NUMEROUS people in my deal. i was highly recommended by a friend. everyone was super nice and thought it was going smooth until i received my car. i love my car but i was lied t i was highly recommended by a friend. everyone was super nice and thought it was going smooth until i received my car. i love my car but i was lied to and played. i was informed the car picked out was on the showroom floor with ZERO miles on it. my paperwork said 10miles which i was still okay with. when my car got delivered (which i paid extra to be trailered) it had 938 miles on it!!!! so i paid the same price as all the other dealerships with less then 10 miles for one that had almost a thousand!! looking back on the conversations and pictures NON had the dash w/miles. i was purposely lied too and taken advantage of. come to find out the car was a LOANER FOR CUSTOMER SERVICE! i put 5k down for these reps to take advantage of so that money could go straight to their pocket and now they want to do very little to make it right knowing well you cant sell a "new car" as new once it hits 1k miles. when the car was delivered it was set up in spanish with someones personal settings set up already and it was def used (WHICH IS WHY IT TOOK 2 DAYS TO DELIVER DUE TO "CLEANING") and was told the delivery i paid for the person delivering would pick up my trade....not the case they sent someone to pick up my car leaving me stranded and then the "new car" was delivered so i was forced to accept it. very sketchy and very dishonest. people who handled my case: jim GENERAL MANAGER, jose finance director, frania sales consultant and a few others i cant think of off the top of my head. DONT DO BUSINESS WITH THEM More
It was excelente. Good people from start to finish it was good I would recommend it to anyone Good people from start to finish it was good I would recommend it to anyone More
Lanie has been my service contact coordinator since I’ve been going to the Clay Cooley dealership. Even though there’s been a constant problem with my lights and such, Lanie continues to be positive and doe been going to the Clay Cooley dealership. Even though there’s been a constant problem with my lights and such, Lanie continues to be positive and does her best to come up with solutions with the team to try out. When they say that people will take the customer and make sure that they’re on their side and not throw them to the curb and then not explain things at all, that’s not this dealership at all. In fact, working with Lanie, I feel like she’s a family member or a friend that has my back and consistently will go to bat for me. Even though the problem wasn’t resolved because the car just has an ongoing issue right now I will say that I will continue to go back to see Lanie and I’m looking at trading my car out pretty soon to a different jeep so she will be my ‘go to’ service person. Thank you again Lanie! More
Close to home, friendly staff, on time, knowledgeable, clean wait room, constant service from one visit to the next clean wait room, constant service from one visit to the next More
Amazing dealership with alot of the sales reps and managers that have years of experience in SALES. Loved their honesty and willingness to help me! managers that have years of experience in SALES. Loved their honesty and willingness to help me! More