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Clay Cooley Chrysler Dodge Jeep Ram

Irving, TX

4.5
399 Reviews
Clay Cooley Chrysler Jeep Dodge Ram of Irving, TX. has been serving you as a Metroplex area dealer with professional sales and service for many years. Family owned for over 20 years, Clay and his family have served the community meeting your Sales and Service needs. We believe that selling you a car - taking care of your automotive needs - is not a one-time event; rather we view your purchase as the beginning of a continuous ongoing relationship, the start of an ongoing sales and service bond with you, your family and your friends.
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1261 E Airport Fwy

Irving, TX

75062

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Showing 399 reviews

August 18, 2025

I had NUMEROUS people in my deal. i was highly recommended by a friend. everyone was super nice and thought it was going smooth until i received my car. i love my car but i was lied t More

by ttanderson20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
im GENERAL MANAGER, jose finance director, frania sales consultant and a few others i cant think of off the top of my head.
Aug 18, 2025 -

ttanderson20 responded

the def. of being lied to and played is EXACTLY what your team did. i have already filed complaints and will go public with this. The horror stories of sales reps is EXACTLY what your team did. I was so happy and thought at first i finally found a good team and then it has shattered me the outcome. i work my butt off to get where i am and you knew my situation and your team still played me. your "compensation" is a slap in the face! i had already gotten a approved for the exact same car closer with 4 MILES on it and i went with yall because of a dear friend and the interest rate was a little lower and instead yall took advantage.

Aug 18, 2025 -

ttanderson20 responded

honest and simple mistake? out of the 4 to 5 people that was involved and took pictures yall MADE SURE the mileage wasnt in any of the pictures. you and i both know if that car had 1k miles on it, you wouldnt have been able to sell it for the price you sold it to me for and it almost did. You matched what kia offered me for my trade actually. how are you suppose to buy peoples trust when what you and your team say doesnt end up matching the outcome? how would you feel if this was your daughter? to be treated this way is disgusting!! i would never and thats what HURTS THE MOST!

Aug 18, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience and appreciate your feedback. It's important to us that customers feel valued and informed throughout their purchase. We'll address your concerns with the team to ensure better communication and service. Thank you for bringing this to our attention.

August 18, 2025

They were awesome funny ,help you in all ways great team work fast and easy More

by lillyescalante
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Charles
Aug 18, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review, Lilly! We're thrilled to hear that you had such a positive experience with our team. Making the car buying process enjoyable and efficient is our goal. We appreciate your feedback and look forward to serving you again!

August 17, 2025

It was excelente. Good people from start to finish it was good I would recommend it to anyone More

by drj777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

We’re thrilled to hear you had an excellent experience! Thank you for your kind words and recommendation. Our team is dedicated to providing top-notch service, and it's great to know we hit the mark for you. We look forward to seeing you again!

August 15, 2025

Quick and easy . Riley was awesome and very helpful for helping me out with the recall on our company van. More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Aug 16, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thanks for your fantastic review! We're thrilled to hear that Riley provided you with quick and helpful service. Your satisfaction is our priority, and we look forward to assisting you again in the future!

August 14, 2025

I have work with AJ in my brand new Jeep that I bought and she takes good care of my service needs More

by gersonreyes17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Aug 16, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thanks for the great feedback! We're thrilled to hear that AJ has been taking excellent care of your service needs. Enjoy your brand new Jeep, and we look forward to seeing you again soon!

August 13, 2025

Clay cooley dodge service has always taking great care of me. The service and experience is always top notch everytime. More

by gianquinto36
Recommend Dealer
Yes
Aug 16, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review, gianquinto36! We're thrilled to hear that you've consistently had a top-notch experience with our service. Your satisfaction is our priority, and we look forward to continuing to take great care of you in the future!

August 13, 2025

Friendly Staff and quick service Friendly Staff and quick service. Comfortable waiting area and very clean More

by mistamike32
Recommend Dealer
Yes
Employees Worked With
AJ Iranheta
Aug 16, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you, mistamike32! We're thrilled to hear you enjoyed our friendly staff and quick service. Keeping our waiting area clean and comfortable is a priority for us. We appreciate your support and look forward to serving you again!

August 11, 2025

Lanie has been my service contact coordinator since I’ve been going to the Clay Cooley dealership. Even though there’s been a constant problem with my lights and such, Lanie continues to be positive and doe More

by Diane.nixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanie
Aug 12, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback, Diane! We're thrilled to hear that Lanie has provided you with such excellent service and support. Your trust in her and our team means a lot. We look forward to assisting you with your next vehicle and ensuring your experience remains top-notch!

August 09, 2025

Close to home, friendly staff, on time, knowledgeable, clean wait room, constant service from one visit to the next More

by wendspn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're thrilled to hear you had a positive experience with our friendly staff and clean facilities. Your satisfaction is important to us, and we look forward to serving you again in the future!

August 09, 2025

Amazing dealership with alot of the sales reps and managers that have years of experience in SALES. Loved their honesty and willingness to help me! More

by tyeshad_sullivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Martinez , Jason Charles
Aug 12, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our knowledgeable team. Honesty and customer support are our top priorities, and we appreciate your recognition. We look forward to serving you again in the future!

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