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Clay Cooley Ford
Arlington, TX
4,682 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,682 reviews
July 04, 2025
A dealer that takes care of its customers and does what it says it will do. it says it will do. More
by toddwomack
Verified CustomerEmployees Worked With
July 04, 2025
Lied multiple times to my face and the crazy amount of dealer add ons is wild. dealer add ons is wild. More
by muzic088
Employees Worked With
July 04, 2025
Dawn in the service department at Clay Cooley is very patient, understanding, caring, and nice to talk with. I've been in there twice in the same month with 2 unrelated issues on my 2024 Ford Escape ST-L patient, understanding, caring, and nice to talk with. I've been in there twice in the same month with 2 unrelated issues on my 2024 Ford Escape ST-Line with under 11k miles, and although I'm not happy with the quality from Ford, Dawn has been very professional and listened to my concerns. I would recommend seeing her for your service needs. More
by dan
Employees Worked With
Dawn Vannostrand
July 03, 2025
Jared and the rest of the Clay Cooley team provided us the best experience we have ever had buying a vehicle. the best experience we have ever had buying a vehicle. More
by stubbies1832
July 03, 2025
I came in for an oil change and they charge me for a 6cylinder oil change when my truck is a v4 and had the nerve to say why didn’t I say anything.. it’s not my job to say.. Also, I’m not even sure t 6cylinder oil change when my truck is a v4 and had the nerve to say why didn’t I say anything.. it’s not my job to say.. Also, I’m not even sure they even changed the oil, the oil gauge wasn’t reset. Probably the worst place I’ve ever been! More
by Tomasa
Employees Worked With
Other Employees :
Anthony May
July 03, 2025
I’d like to thank you the kind employees here for correcting an issue and fixing it in a very professional and timely manner! Communication was very on point! correcting an issue and fixing it in a very professional and timely manner! Communication was very on point! More
by Aldog
July 03, 2025
Fast friendly service Service rep gave me his cell phone # Vehicle clean no problems Good job phone # Vehicle clean no problems Good job More
by whitneyd80
Employees Worked With
July 01, 2025
Gimmicky , Shady , Do not try to finance with them. All 4 tired different, no run flat , no jack All 4 tired different, no run flat , no jack More
by mikeyjenn04
Employees Worked With
Other Employees :
Anthony May
June 30, 2025
Great dealership. Never really have complaints. Just go to service. They are great. Nacho is the best service employee. Never really have complaints. Just go to service. They are great. Nacho is the best service employee. More
by Gonzo615
Employees Worked With
June 30, 2025
Thanks for the service. it was fast, easy and efficient. We will be coming back it was fast, easy and efficient. We will be coming back More
by jcr1robert
Employees Worked With
