Clay Cooley Hyundai of Terrell - Service Center

He was extremely patient, professional and helpful. I bought my car in MD so there I needed to extra help in TX and he was very helpful I bought my car in MD so there I needed to extra help in TX and he was very helpful More

I recently had the pleasure of working with Jonathan, the service advisor, at Hyundai in Terrell, and I couldn't be more impressed with his exceptional service. From the moment I arrived, Jonathan went above service advisor, at Hyundai in Terrell, and I couldn't be more impressed with his exceptional service. From the moment I arrived, Jonathan went above and beyond to ensure my vehicle was taken care of promptly and efficiently. Jonathan's expertise as a service advisor was evident as he carefully listened to my concerns and provided clear explanations of the necessary repairs. He kept me informed throughout the entire process, ensuring I felt confident in the work being done on my car. His professionalism, knowledge, and dedication to customer satisfaction are truly commendable. I highly recommend Hyundai in Terrell for all your automotive service needs, and I am grateful to Jonathan for his outstanding assistance. Thank you, Jonathan, for your excellent service! More

They wanted to charge me for things I did not need to fix my issue. Did state clear agreements and had a misunderstanding of the information. my issue. Did state clear agreements and had a misunderstanding of the information. More

Bad service experience. I was recommended to replace 1 tire when the other 3 were too worn to replace just 1 tire because of a tire impact bubble. The dealership also failed I was recommended to replace 1 tire when the other 3 were too worn to replace just 1 tire because of a tire impact bubble. The dealership also failed to located a 2nd tire bubble on a second tire. I don't know how close they are really looking at the car. I was also told that an alignment can be completed at a Hyundai dealership location and that they had to sub that work out. Not what I expect from a dealership. More

Fixed issue, ordered part for another issue. Gave me information for warranty call. Very friendly and quick. Had answers to my questions. Gave me information for warranty call. Very friendly and quick. Had answers to my questions. More

They were all very helpful, knowledgeable & friendly. The only thing I didn't like was that your person who gives ride to work came to work late. He needs earlier times The only thing I didn't like was that your person who gives ride to work came to work late. He needs earlier times More

Friendly and fast. Clean office, close to my house Love coupon, I receive in mail, for discount on oil cahange. Clean office, close to my house Love coupon, I receive in mail, for discount on oil cahange. More

Great place to buy car and have serviced I am extremely happy with dealer and service happy with dealer and service More

Friendly, fast service. Friendly, professional, fast service. Was there for 8,000 mile complimentary oil change/tire rotation. My vehicle service was completed quickly and I Friendly, professional, fast service. Was there for 8,000 mile complimentary oil change/tire rotation. My vehicle service was completed quickly and I was on my way. Will be returning to have all my oil changes done here. More

Service experience was great! No major issues or problems concerning service. Very thorough with service. Thanks! No major issues or problems concerning service. Very thorough with service. Thanks! More