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Clay Cooley Mitsubishi
Arlington, TX
337 Reviews
Clay Cooley Mitsubishi of Arlington is your premier destination for new Mitsubishi models in Arlington. Our Arlington dealership carries an impressive selection of new and pre-owned cars, crossovers, and SUVs for you to choose from. We are conveniently located near Dallas and Fort Worth in Arlington at 1500 West I-20. Visit us today to trade in your current vehicle for a new or pre-owned Mitsubishi.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 337 reviews
February 08, 2026
The only reason I said I would recommend them is because I was able to get the car type I've been wanting. It was not the best experience. Initially, I was told they would do a soft credit hit when in fact I was able to get the car type I've been wanting. It was not the best experience. Initially, I was told they would do a soft credit hit when in fact there were 5 to 6 hard hits, in the midst of doing paperwork, an employee asked for the key to show another customer who wanted to look at the vehicle I was about to purchase (who does that?), I was asked to sign documents that I noticed had a different vin number, I was not told my vehicle had all mixed matched brand tires. I wasn't told much about the vehicle until after I signed, that it was formally a rental. Although the salesman I had was extremely nice and personable didn't know much about the vehicle he sold to me. The closer, Mason, said he was not able to give me signed documents that day but I would receive them by email days later. I was asked me to sign blank or incomplete documents as well. I signed on a Friday, came to pick up the vehicle on Saturday. When I got home, I noticed a crack on the inside opening of the lift gate that didn't appear to be there when the salesman and I was looking at it on Friday. It is noticeable right away when you open the gate. I sent pics to Shawn Saturday and was told he would talk with the manager; did not hear anything. I went back up there, showed Shawn the mixed matched tires and the crack inside the lift gate, he took more pics; I've heard nothing. I also asked about the car tags, Shawn told me it will take 6 to 8 weeks. Mason did not tell me this when signing. Although I had to endure all of this, I seem to have been forgotten by Clay Cooley Mitsubishi. 😕 More
by vgrant.one
Verified CustomerEmployees Worked With
Shawn, Mason
February 07, 2026
From the moment I arrived, I received a heartfelt welcome from a wonderful young man. He escorted me into the building and offered my a seat in an office. He introduced himself, Seneca Morris. I explained from a wonderful young man. He escorted me into the building and offered my a seat in an office. He introduced himself, Seneca Morris. I explained an offer I had received in the mail and wanted to see if I qualified to purchase a vehicle. He offered his assistance and that's when my car buying experience exploded with his gentle guidance, full explanation of each step and his encouragement along the way! He is amazing and I am so appreciative is of his professionalism, and care. Mason McKay, was a finance manager and he was kind, efficient and supportive. I can't leave out Deanne. She was friendly and helpful, as well. I love this dealership!! More
by UDNG.28
Employees Worked With
Secena Morris, Sales. Mason McKay, Finance. Deannie (I may have mispelled her name).
January 29, 2026
This dealership was unprofessional and did discuss things with me thoroughly. They did not discuss all of my available options with me. They would not fill up my gas tank and a week after I bought the car, t with me thoroughly. They did not discuss all of my available options with me. They would not fill up my gas tank and a week after I bought the car, the routine maintenance notification showed up. They refused to change the oil in the vehicle and told me it was my responsibility. I also found a bra under the seat the same day I bought it. I was told it was never owned by another person. It had 1900 miles on the car. I’m very disappointed and disgusted with this company. The finance person also called me a week after I bought the car to ask for additional documentation so he could finalize my finance paperwork. That’s when I found out I was approved by multiple lenders but was told by the finance manager that no one would approve except 1 company. I wish I would have listened to my intuition and never purchased a vehicle with them. My sales person was not knowledgeable about the vehicles she was selling. She also rushed me to make a decision and then left me sitting in a room for an hour without checking in with me. It was a horrible experience. More
by Buyer2025
Employees Worked With
January 19, 2026
It was a great experience with Mo she was amazing to work with making my purchase easy with making my purchase easy More
by mobrenay3123
Employees Worked With
