Clay Cooley Mitsubishi

Seneca Morris was very professional. He helped me get the car I needed and the payment I wanted. I couldn't be happier. He helped me get the car I needed and the payment I wanted. I couldn't be happier. More

Only place to go to buy a new or used vehicle is with Clay Cooley Mitsubishi. Go see Rodney and his Team! Clay Cooley Mitsubishi. Go see Rodney and his Team! More

Great experience even while it was storming outside. Klyd was professional and kept us smiling through it all. Klyd was professional and kept us smiling through it all. More

Thank you I dont have 15 words thank you thank you thanks thank you thank you thank you thank you More

Great experience helpful and friendly Courteous with people respectful of their time great information Excellent people respectful of their time great information Excellent More

I purchased a brand-new Mitsubishi vehicle with the expectation of reliability and quality. Instead, I have experienced repeated mechanical issues within an extremely short period of ownership. The che expectation of reliability and quality. Instead, I have experienced repeated mechanical issues within an extremely short period of ownership. The check engine light appeared shortly after purchase (4000 miles) When I brought the vehicle to your service department, I was told the issue was due to “human error,” not a technical or manufacturing defect, and I was charged $210. I paid this amount despite strongly disagreeing with the explanation. Within 24 hours of receiving the vehicle back, the check engine light came on again. I returned the vehicle, and it was kept for four additional days. Now, once again, the same check engine light has reappeared. At this point, it is completely unacceptable to continue blaming “human error” for a recurring issue in a brand-new vehicle. This clearly indicates a technical or manufacturing defect. Charging me $210 under a misleading explanation is unjustified and unprofessional. I expect: 1. A full and proper technical inspection of the vehicle. 2. A written explanation of the root cause of this repeated failure. 3. Immediate reimbursement of the $210 charged. 4. Assurance that this issue will be permanently resolved. If this matter is not handled promptly and professionally, I will have no choice but to escalate this complaint further. I am extremely disappointed in this experience and expect a swift resolution. More

Great customer service Great customer service, great customer care for the vehicle, gave info on vehicle what was serviced or need service on the vehicle customer care for the vehicle, gave info on vehicle what was serviced or need service on the vehicle More

The only reason I said I would recommend them is because I was able to get the car type I've been wanting. It was not the best experience. Initially, I was told they would do a soft credit hit when in fact I was able to get the car type I've been wanting. It was not the best experience. Initially, I was told they would do a soft credit hit when in fact there were 5 to 6 hard hits, in the midst of doing paperwork, an employee asked for the key to show another customer who wanted to look at the vehicle I was about to purchase (who does that?), I was asked to sign documents that I noticed had a different vin number, I was not told my vehicle had all mixed matched brand tires. I wasn't told much about the vehicle until after I signed, that it was formally a rental. Although the salesman I had was extremely nice and personable didn't know much about the vehicle he sold to me. The closer, Mason, said he was not able to give me signed documents that day but I would receive them by email days later. I was asked me to sign blank or incomplete documents as well. I signed on a Friday, came to pick up the vehicle on Saturday. When I got home, I noticed a crack on the inside opening of the lift gate that didn't appear to be there when the salesman and I was looking at it on Friday. It is noticeable right away when you open the gate. I sent pics to Shawn Saturday and was told he would talk with the manager; did not hear anything. I went back up there, showed Shawn the mixed matched tires and the crack inside the lift gate, he took more pics; I've heard nothing. I also asked about the car tags, Shawn told me it will take 6 to 8 weeks. Mason did not tell me this when signing. Although I had to endure all of this, I seem to have been forgotten by Clay Cooley Mitsubishi. 😕 More

From the moment I arrived, I received a heartfelt welcome from a wonderful young man. He escorted me into the building and offered my a seat in an office. He introduced himself, Seneca Morris. I explained from a wonderful young man. He escorted me into the building and offered my a seat in an office. He introduced himself, Seneca Morris. I explained an offer I had received in the mail and wanted to see if I qualified to purchase a vehicle. He offered his assistance and that's when my car buying experience exploded with his gentle guidance, full explanation of each step and his encouragement along the way! He is amazing and I am so appreciative is of his professionalism, and care. Mason McKay, was a finance manager and he was kind, efficient and supportive. I can't leave out Deanne. She was friendly and helpful, as well. I love this dealership!! More

Excellent The service was excellent. The service tech informed me on all steps my vehicle was going through. The service tech informed me on all steps my vehicle was going through. More